Retail Supervisor, TD Garden

Delaware North Sportservice is a division of Delaware North, a global leader in hospitality and food service management with a legacy spanning over 100 years. Delaware North owns and operates the historic TD Garden in Boston, Massachusetts, which stands as New England's largest sports and entertainment arena. TD Garden is home to iconic sports franchises such as the NHL's Boston Bruins and the NBA's Boston Celtics, hosting over 200 events annually and attracting more than 3.5 million visitors. As part of this vibrant setting, Delaware North offers a dynamic work environment that combines excitement, teamwork, and opportunities for professional growth. The company's commitment to its employees is evident through its comprehensive benefits package and an inclusive culture that values diversity and equal opportunity.

The Retail Supervisor position at TD Garden is a part-time role designed for individuals who thrive in fast-paced environments and are passionate about leading teams to deliver exceptional customer experiences. Retail Supervisors will oversee retail team members, ensuring adherence to company policies, maintaining merchandising standards, and managing inventory activities. The role includes duties such as supervising daily retail operations, coaching staff, processing sales transactions, and fostering a customer-centric atmosphere aligned with Delaware North's GuestPath service model. With a competitive hourly wage of $20.00 to $22.00, this position offers both financial rewards and the chance to be part of memorable event-day moments. Whether during games, concerts, or special events, Retail Supervisors play a crucial role in driving sales performance while supporting operational excellence and guest satisfaction. The position requires physical stamina due to the demands of standing, lifting up to 50 pounds, and performing repetitive motions during shifts, which occur across days, evenings, holidays, weekends, and event days. Joining Delaware North means becoming part of a global family-owned company renowned for its dedication to employee development, flexible scheduling, and a supportive work environment that nurtures career advancement. This is an excellent opportunity for individuals seeking to grow their leadership skills in retail within an iconic venue noted for its rich sports and entertainment heritage.