Retail Store Specialist - (Customer Service/Merchandising) - Part Time (Nights and weekends)

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with over 150 stores across the Northeast, generating over 850 million dollars in revenue annually. With an additional shopping center business valued at over 75 million dollars, OSJL stands as a key anchor in more than half of its retail centers. The company takes pride in its commitment to delivering exceptional value to its customers through an extensive range of products, all while promoting positive change and sustainability within the communities it serves. OSJL is widely recognized for fostering an inclusive, dynamic work environment where employees are empowered to grow and succeed.

The Store Specialist position at OSJL is an integral customer-facing role that contributes significantly to the overall shopping experience. This role involves engaging with customers directly, addressing their inquiries, and ensuring a smooth purchasing process by managing advanced point-of-sale transactions. Working within a supportive team setting, the Store Specialist is responsible for merchandising duties that maintain the visual appeal and accessibility of products in assigned store areas according to established company standards and guidelines. Additionally, the position includes oversight responsibilities, such as training and coordinating associate activities to uphold operational efficiency and customer service excellence.

The compensation for the Store Specialist role ranges from $16.75 to $17.75 per hour, depending on candidate experience and position within the company. This position offers part-time and full-time opportunities, with schedules that may include nights, weekends, and holidays to meet business needs. Employees enjoy a range of benefits such as a 30 percent associate discount on products, comprehensive health coverage, flexible spending accounts, paid time off, and various wellness programs that support both their personal and professional lives.

This position requires individuals who exhibit strong communication skills, basic math abilities, and a commitment to delivering customer service based on the Company’s T.R.E.A.T. model, which emphasizes creating a welcoming and respectful shopping environment. Physical activity is a part of this job, including lifting up to 35 pounds, frequent movement, and the ability to navigate store environments safely. OSJL promotes a culture of continuous improvement and encourages its team members to communicate challenges and suggest enhancements for store operations.

The Store Specialist role is not just a job; it is a chance to build meaningful relationships with customers and coworkers while contributing to the success of a well-established retailer that values community involvement and employee development. Team members in this role also benefit from opportunities like referral bonuses, tuition reimbursement for full-time associates, profit-sharing programs, and a 401(k) plan that supports long-term financial security. If you are looking to advance your retail career in a thriving, supportive environment, OSJL’s Store Specialist position offers a rewarding pathway to personal and professional growth.