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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Prescription coverage
vision plans
Paid Time Off
Employee Discounts
uncapped commission
Job Description
Mattress Firm is a leading specialty retailer focused on providing exceptional sleep products designed to enhance customers' quality of life through better sleep. With a commitment to customer satisfaction and innovative sleep solutions, Mattress Firm has established itself as a trusted name in the mattress retail industry. Known for its wide selection of mattresses and sleep accessories, the company creates an inviting retail environment where customer service is paramount. As a prominent name in the home furnishing and retail sector, Mattress Firm continues to expand and innovate, maintaining its position as a sleep industry leader.
The role of ... Show More
The role of ... Show More
Job Requirements
- legal authorization to work in the united states without sponsorship
- proof of eligibility to work in the united states
- commitment to upholding company policies and standards
- availability to work flexible retail hours
- ability to lead and motivate teams
- strong organizational and time management skills
Job Qualifications
- high school diploma or equivalent
- proven leadership experience in retail management
- strong understanding of sales and customer service principles
- ability to train and develop team members
- excellent communication skills
- proficiency in workforce management and scheduling tools
- knowledgeable in merchandising and marketing strategies
- analytical skills to interpret sales and staffing reports
- capability to manage multiple store units
- commitment to company policies and standards
- ability to maintain professionalism and represent brand effectively
- experience with inventory management and cash handling
- ability to plan strategically and implement initiatives
- physical ability to stand or sit for long periods and lift over 50 pounds
Job Duties
- lead mattress firm's vision and company initiatives across multiple store units
- achieve sales performance goals and hold associates accountable for in-store merchandising execution
- lead selling programs and drive key performance indicator results
- support the omni-channel customer experience
- conduct one-on-one meetings to understand team motivations and aspirations
- develop and update comprehensive team bio book
- perform 30-60-90-day check-ins with new team members
- manage workforce activities including store staffing schedules and punch reconciliation
- ensure compliance with company policies and state regulations
- maintain professional communication and represent the company brand
- follow procedures for product transfers and inventory documentation
- analyze staffing levels and collaborate with leadership for adjustments
- provide technical and product knowledge training and serve as a subject matter expert
- identify skill gaps and deliver coaching to associates
- achieve or exceed financial targets through effective customer service
- ensure store merchandising, marketing, and promotional standards
- partner with marketing for social media strategy and implementation
- oversee opening and closing procedures
- manage and review stock inventory levels and merchandise flow
- handle cash and payment acceptance following company policies
- adhere to sales processing policies for accurate invoicing
- execute company initiatives and additional activities as requested
- monitor competitive landscape and develop counter strategies
- conduct store inventory process and research discrepancies
- perform physical tasks involving lifting and standing for extended periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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