Retail Store Manager – Team Leader

Mattress Firm is a leading specialty retailer focused on providing exceptional sleep products designed to enhance customers' quality of life through better sleep. With a commitment to customer satisfaction and innovative sleep solutions, Mattress Firm has established itself as a trusted name in the mattress retail industry. Known for its wide selection of mattresses and sleep accessories, the company creates an inviting retail environment where customer service is paramount. As a prominent name in the home furnishing and retail sector, Mattress Firm continues to expand and innovate, maintaining its position as a sleep industry leader.

The role of Store Manager at Mattress Firm plays a critical part in leading multiple store units to achieve operational excellence and sales performance goals. This leadership position requires a dynamic individual capable of executing the company vision, managing store teams effectively, and driving sales through outstanding customer service and store presentation. The Store Manager is responsible for overseeing in-store merchandising, ensuring compliance with company policies, and fostering a motivated team environment. This position demands a hands-on leader who serves as a coach and mentor to associates, developing their skills to meet business objectives and deliver an exceptional customer experience.

In addition to managing daily store operations, the Store Manager drives workforce management activities including staffing schedules and attendance reconciliation. They maintain professionalism in all interactions, represent the company brand consistently, and ensure all store procedures such as product transfers and cash handling are followed meticulously. The role requires strategic planning capabilities to optimize staffing and store performance based on data analysis from company reports.

Talent development is a key focus area, involving the delivery of technical and product knowledge training to associates, identifying skill gaps, and implementing coaching strategies to elevate team performance. The Store Manager also partners with marketing to plan and monitor social media strategies to enhance brand presence and increase sales. This role is ideal for someone who thrives in a fast-paced retail environment, values collaboration, and is committed to driving business success through strong leadership.

This position offers competitive compensation ranging from $75,000 to $95,000 annually depending on experience and qualifications. Additionally, eligible roles may receive bonus opportunities. Benefits include medical, dental, prescription, and vision plans, 401(k) with employer matching, mental health and life resources, employee discounts on sleep products, and more. Mattress Firm encourages internal applicants and values diversity and inclusion, striving to create an equitable work environment free from discrimination based on any protected characteristic.

If you are passionate about leadership in retail, dedicated to improving customers' lives through better sleep, and looking for a rewarding career with career growth opportunities, Mattress Firm's Store Manager role is an excellent fit. Join a company committed to innovation, respect, and customer focus while achieving your career dreams with uncapped commissions and comprehensive benefits.