Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.20 - $28.68
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
On-the-job training
Company-funded ASE certifications
Flexible work schedule
401k Match
On demand pay program
Job Description
Bridgestone Retail Operations (BSRO) is a leading division of Bridgestone Americas, a global leader in tire and automotive services. With a workforce of over 22,000 teammates and more than 2,200 company-owned stores across North America, BSRO is renowned for operating major retail brands including Firestone Complete Auto Care, Tires Plus, and Wheel Works. This expansive network and strong market presence have established BSRO as a prominent player in the automotive retail industry. The company generates over $4.5 billion in tire and auto service sales annually, reflecting its commitment to delivering quality products and superior customer service. BSRO's foundational mission, to "Serve Society with Superior Quality," emphasizes a dedication to not just meeting but exceeding customer expectations while fostering a positive impact on the communities it serves.
Employment with BSRO goes beyond just a job - it is a career opportunity that includes competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare benefits for both full-time and part-time employees, and a robust 401(k) plan. The company values diversity and inclusion, encouraging teammates to bring their whole selves to work and supporting them through various development programs and community involvement initiatives. Because BSRO understands that a diverse team brings differing perspectives that drive innovation and excellence, it has committed to building an inclusive and supportive workplace where all individuals and teams can thrive.
The role of Automotive Retail Salesperson is a critical sales-focused position within the BSRO team. This dynamic role involves delivering outstanding customer service both in-person and by phone, aiming to meet and exceed customer needs effectively. An Automotive Retail Salesperson functions as a motivated sales professional who uses an energetic and persuasive approach to encourage customers to utilize the full range of automotive services provided by BSRO. Key responsibilities include building and maintaining customer satisfaction and loyalty, promoting products and services through merchandising and advertising efforts, and ensuring clear communication regarding service appointments between customers and technicians. This position demands strong interpersonal skills, the ability to handle customer complaints constructively, and precision in conducting transaction procedures for a seamless customer experience.
With pay ranging from $19.20 to $28.68 per hour, this role offers an exciting opportunity for individuals passionate about sales and customer service within a fast-paced, reputable automotive retail environment. BSRO commits to fair and lawful compensation practices, ensuring all employees receive pay that meets or exceeds applicable minimum wage requirements. Joining BSRO means becoming part of a vibrant community dedicated to professional development, integrity, teamwork, and community engagement. If you seek a rewarding career that challenges you to grow while contributing to a respected and well-established company, the Automotive Retail Salesperson position at Bridgestone Retail Operations is an ideal fit.
Employment with BSRO goes beyond just a job - it is a career opportunity that includes competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare benefits for both full-time and part-time employees, and a robust 401(k) plan. The company values diversity and inclusion, encouraging teammates to bring their whole selves to work and supporting them through various development programs and community involvement initiatives. Because BSRO understands that a diverse team brings differing perspectives that drive innovation and excellence, it has committed to building an inclusive and supportive workplace where all individuals and teams can thrive.
The role of Automotive Retail Salesperson is a critical sales-focused position within the BSRO team. This dynamic role involves delivering outstanding customer service both in-person and by phone, aiming to meet and exceed customer needs effectively. An Automotive Retail Salesperson functions as a motivated sales professional who uses an energetic and persuasive approach to encourage customers to utilize the full range of automotive services provided by BSRO. Key responsibilities include building and maintaining customer satisfaction and loyalty, promoting products and services through merchandising and advertising efforts, and ensuring clear communication regarding service appointments between customers and technicians. This position demands strong interpersonal skills, the ability to handle customer complaints constructively, and precision in conducting transaction procedures for a seamless customer experience.
With pay ranging from $19.20 to $28.68 per hour, this role offers an exciting opportunity for individuals passionate about sales and customer service within a fast-paced, reputable automotive retail environment. BSRO commits to fair and lawful compensation practices, ensuring all employees receive pay that meets or exceeds applicable minimum wage requirements. Joining BSRO means becoming part of a vibrant community dedicated to professional development, integrity, teamwork, and community engagement. If you seek a rewarding career that challenges you to grow while contributing to a respected and well-established company, the Automotive Retail Salesperson position at Bridgestone Retail Operations is an ideal fit.
Job Requirements
- High school diploma or equivalent
- Desire to succeed in a retail environment
- Minimum of two years of consumer retail sales experience
- Ability to communicate with and assist customers in sales and complaint situations
- Strong problem solving skills as related to customer complaints
- Valid automobile driver's license at all times and ability to drive customer and company vehicles
Job Qualifications
- High school diploma or equivalent
- Two years of consumer retail sales experience
- Effective communication skills with customers in sales and complaint resolution
- Strong problem solving skills related to customer complaints
- Valid automobile driver's license and ability to drive customer and company vehicles
- Passion for sales and customer service
- Ability to build lasting customer relationships
Job Duties
- Operating as a motivated sales individual
- Building customer satisfaction and loyalty
- Merchandising, advertising and promotion of products and services
- Energetic responsiveness to every customer, on the phone and in the store
- Conducting transaction procedures with precision and efficiency
- Establishing clear time commitments between technicians and customers for service appointments
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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