Retail Sales Lead (Westfield Valley Fair )

Squishable is a dynamic and close-knit company made up of designers, artists, pop culture enthusiasts, and lovers of all things adorable. The company specializes in creating some of the cutest, cuddliest, and occasionally quirky plush and lifestyle products available on the market. With a passionate community of millions of fans worldwide, Squishable fosters a warm and lively work culture where creativity thrives. The company’s offices are located in bright, inviting loft spaces in Soho, New York City, and downtown Washington D.C., enabling a vibrant atmosphere that inspires the team to design and deliver high-quality products that bring joy to customers everywhere.

At Squishable, the focus is on both the products and the people. The company prides itself on offering a customer experience rooted in love and passion for the brand, turning friends into lifelong fans. As the company experiences rapid growth, it is looking to hire career-driven leaders obsessed with crafting unique and exceptional customer experiences. The role is a full-time position, offering a competitive pay rate of $19 an hour, providing a rewarding career path with exciting growth opportunities. Squishable values individuals who can represent the brand authentically in front of customers and contribute to the evolving voice and character of the in-store experience.

The Retail Sales Lead position at Squishable is a vital leadership role that requires a natural-born leader passionate about the store experience. These leaders are expected to be confident, creative, friendly, highly organized, and adaptable, with a strong desire to spread happiness through their work. They must have excellent communication skills, able to interact seamlessly with people at all levels while maintaining composure in a fast-paced retail environment. The Retail Sales Lead collaborates closely with the Store Manager and plays a key role in aligning sales strategies with company priorities while holding the team accountable for personal and store productivity.

In addition to managing daily operations, the Retail Sales Lead acts as a brand ambassador in the local community, engaging with market initiatives such as charity events and mall activities that drive brand loyalty. The individual will be responsible for developing product knowledge within the team to keep everyone well-informed about current Squishable products. Furthermore, the role entails supervising and coaching team members, fostering individual growth, and encouraging a collaborative and motivated workplace culture. Constructive feedback and continuous performance improvement are emphasized to maintain high standards.

The successful candidate will bring a high emotional intelligence, strong organizational skills, and a passion for people and teamwork. They must be willing to work flexible hours including early mornings, nights, weekends, and holidays as business demands. The position also requires physical capability to transport and handle stock items, involving lifting cartons up to 25 pounds. Proficiency with Microsoft Office or related software is essential for operational effectiveness.

Squishable is committed to diversity and inclusivity, proudly embracing an Equal Opportunity Employer status. The company supports a workplace that reflects a variety of backgrounds, perspectives, and skill sets, ensuring a welcoming environment for all employees without discrimination. This role offers a fantastic opportunity for motivated individuals seeking to grow their careers in a fun, supportive, and creative retail setting where their contributions genuinely matter.