Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $28.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
flexible schedule
Job Description
BevMo! by Gopuff is a leading retailer specializing in beverage sales including wine, spirits, beer, and other related products. As part of Gopuff, a rapidly growing on-demand delivery service, BevMo! combines traditional retail with innovative digital solutions to create a seamless shopping experience for customers. This fusion allows consumers to enjoy a wide variety of beverages with added convenience and speed. BevMo! operates stores across multiple locations and is recognized for its knowledgeable staff, comprehensive product selection, and commitment to providing excellent customer service. The company prides itself on fostering an inclusive and motivating workplace where employees can grow and develop their skills in the retail and beverage industry.
The position of Sales Floor Leader on the Retail Operations team at BevMo! by Gopuff is a pivotal role designed to support the Store Manager in ensuring the store runs smoothly while delivering an outstanding customer experience. This full-time role requires strong leadership and operational skills, as well as a customer-focused mindset. The Sales Floor Leader is responsible for leading daily store operations, including motivating the team to achieve sales targets, managing inventory, and maintaining compliance with company policies and regulatory requirements. This role is essential for maximizing profitability by implementing effective merchandising, promotional, and upselling strategies. Additionally, the Sales Floor Leader plays a key role in training and coaching team members, providing feedback and performance evaluations to help develop staff capabilities.
In this leadership position, you will have the opportunity to influence store performance through analyzing sales trends and developing action plans that drive top-line sales. The role also involves monitoring store expenses and budgets, ensuring that labor costs, supplies, and operational expenses are controlled. The Sales Floor Leader must maintain a clean, organized, and welcoming environment to ensure customers have an exceptional shopping experience. The role requires excellent interpersonal and communication skills to build strong relationships with both customers and team members. Knowledge of the beverage industry, especially wine, spirits, and beer, is preferred but not mandatory, with training provided to develop product expertise.
The role is dynamic and involves working during nights, weekends, and holidays as business demands. Compensation varies based on location, with pay ranges reflecting market conditions. For example, in the Mission-Valley North, CA area, the pay range is from $21 to $28.90 per hour. BevMo! by Gopuff is committed to equal opportunity employment and may use AI tools in the hiring process; however, final decisions are made by human judgment. By joining BevMo!, Sales Floor Leaders become part of a vibrant team dedicated to customer satisfaction, operational excellence, and personal career growth in the retail beverage sector.
The position of Sales Floor Leader on the Retail Operations team at BevMo! by Gopuff is a pivotal role designed to support the Store Manager in ensuring the store runs smoothly while delivering an outstanding customer experience. This full-time role requires strong leadership and operational skills, as well as a customer-focused mindset. The Sales Floor Leader is responsible for leading daily store operations, including motivating the team to achieve sales targets, managing inventory, and maintaining compliance with company policies and regulatory requirements. This role is essential for maximizing profitability by implementing effective merchandising, promotional, and upselling strategies. Additionally, the Sales Floor Leader plays a key role in training and coaching team members, providing feedback and performance evaluations to help develop staff capabilities.
In this leadership position, you will have the opportunity to influence store performance through analyzing sales trends and developing action plans that drive top-line sales. The role also involves monitoring store expenses and budgets, ensuring that labor costs, supplies, and operational expenses are controlled. The Sales Floor Leader must maintain a clean, organized, and welcoming environment to ensure customers have an exceptional shopping experience. The role requires excellent interpersonal and communication skills to build strong relationships with both customers and team members. Knowledge of the beverage industry, especially wine, spirits, and beer, is preferred but not mandatory, with training provided to develop product expertise.
The role is dynamic and involves working during nights, weekends, and holidays as business demands. Compensation varies based on location, with pay ranges reflecting market conditions. For example, in the Mission-Valley North, CA area, the pay range is from $21 to $28.90 per hour. BevMo! by Gopuff is committed to equal opportunity employment and may use AI tools in the hiring process; however, final decisions are made by human judgment. By joining BevMo!, Sales Floor Leaders become part of a vibrant team dedicated to customer satisfaction, operational excellence, and personal career growth in the retail beverage sector.
Job Requirements
- high school diploma or equivalent
- 3+ years of management experience
- retail or hospitality management experience preferred
- knowledge of wine, spirits & beer preferred
- ability to work full-time including nights, weekends, and holidays
- understanding of regulatory requirements related to alcohol sales
- strong interpersonal communication skills
- strong organizational and time management skills
- ability to lift up to 49 pounds
Job Qualifications
- 3+ years of management experience
- retail or hospitality management experience preferred
- wine, spirits & beer product knowledge preferred
- ability to work full-time, including nights, weekends, and holidays
- understanding of regulatory requirements related to the sale of alcohol
- strong interpersonal skills
- strong organizational and time management skills
- high school diploma or equivalent
- ability to lift up to 49 pounds
Job Duties
- Consistently create a welcoming environment for the customer by greeting, assisting and selling
- provide a strong leadership presence and control on the sales floor while ensuring exceptional customer service
- manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management
- achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques
- partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets
- support the Store Manager in managing store expenses and budgets, including labor costs, supplies, and operational expenses
- utilize company tools to diagnose opportunities and develop action plans to improve store performance
- monitor inventory levels and participate in inventory management activities
- support the store manager in training store staff, including providing feedback, coaching, and input on performance evaluations
- ensure all pricing, signage, and displays are correct at all times
- receive vendor deliveries and stock sales floor timely
- control inventory stock levels and reorder as necessary within budget
- enforce all company policies and procedures, including health, safety, and security
- maintain a clean, organized, and welcoming store environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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