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Retail Sales Associate (PT) - Waterside at Marina Del Rey Grand Opening

Job Overview

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Compensation

Hourly
Range $18.47 - $21.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Online learning and development courses
Tuition Reimbursement
Student loan support
Mentorship programs
Lifestyle reimbursement
Vacation Time
Paid holidays
Parental leave

Job Description

New Balance is a renowned global athletic footwear and apparel company that has been empowering people through sport and craftsmanship since its founding in 1906. With a long-standing commitment to innovation, quality, and community impact, New Balance has established itself as a leader in the athletic industry. The company is driven by a culture that values bold action, respect, and inclusivity, encouraging every associate to contribute meaningfully to shaping the future of sport and lifestyle. New Balance fosters a welcoming and inspiring environment where creativity and leadership are highly valued, enabling the company to continuously challenge conventions and set new standards in the market.

The role of a Retail Sales Associate at New Balance is pivotal in ensuring that the retail stores function seamlessly while delivering exceptional customer service. These associates serve as the face of the brand within the store, equipped with expert product knowledge and trained in effective selling techniques to guide customers through every stage of their purchase journey. The Retail Sales Associate not only drives sales through personalized assistance, suggestive selling, and effective closing strategies but also upholds the high standards of brand representation by maintaining an organized and secure shopping environment. This includes tasks such as measuring and fitting customers with the right products, educating them about ongoing promotions, and ensuring merchandise is properly labeled and merchandised.

This position requires a strong commitment to customer engagement, problem-solving, and teamwork. Retail Sales Associates are expected to be people-oriented, communicative, and adaptable, with a willingness to work flexible schedules including weekends and holidays. Physical demands of the job include frequent lifting, standing for extended periods, and occasional climbing, all of which are essential to maintaining the high standards of retail excellence that New Balance is known for. In return, associates receive competitive hourly pay, which varies based on experience and location, making it a rewarding opportunity for those passionate about retail and sports.

At New Balance, the workforce is supported by a comprehensive benefits package that highlights the company's commitment to employee well-being and professional growth. Regular associates enjoy health insurance options including medical, dental, and vision coverage, life insurance, and 401K plans. Additionally, New Balance offers nontraditional perks such as online learning and development courses, tuition reimbursement, student loan support, mentorship programs, and a lifestyle reimbursement to promote work-life balance. Employees also benefit from generous vacation time, holidays, and parental leave, reflecting the company’s dedication to fostering a healthy, balanced work environment.

This role is not only an excellent opportunity to develop retail and customer service skills but also a chance to be part of a respected global brand that values its associates and invests in their future. New Balance is an equal opportunity employer that values diversity and inclusivity, welcoming candidates from all backgrounds to apply and thrive within the company culture.

Job Requirements

  • Must be 18 years of age or older
  • Should be a people person
  • Past retail experience preferred but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to lift 4 lbs frequently
  • lift maximum 8 lbs occasionally
  • kneel or squat frequently
  • move boxes of product up to 50 lbs with assistance if necessary
  • stand for extended periods of time
  • climb ladders occasionally
  • climb and descend stairs frequently depending on location

Job Qualifications

  • Strong customer service skills
  • Effective verbal communication abilities
  • Ability to work well in a team environment
  • Familiarity with cash register operations
  • Basic math skills
  • Previous retail experience preferred but not required
  • Enthusiastic and personable nature
  • Willingness to work flexible hours including weekends and holidays

Job Duties

  • Provide customer service using proper selling techniques and product knowledge
  • Utilize the GUEST service model by greeting customers, understanding their needs, educating them on product features, solving problems, and completing sales transactions
  • Correctly measure and fit customers with appropriate New Balance products
  • Inform customers about promotions and sales
  • Maintain the sales floor by keeping it neat, organized, and well-stocked
  • Ensure all items are properly labeled and price marked
  • Protect products by monitoring floor merchandise, attaching/detaching security tags, and reporting any shrinkage or security violations
  • Follow safety procedures including proper lifting techniques and reporting accidents or near misses

Job Criteria

Experience

No experience required


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