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Retail Sales Associate - Durham

Job Overview

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Compensation

Hourly
Range $23.00 - $24.00
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Benefits

Company car
Health Insurance
bonus
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance

Job Description

Wells Enterprises, a Ferrero Company, is a leading name in the ice cream and frozen dessert industry, renowned for its commitment to quality and innovation. Established with a rich history of delivering delicious, high-quality products, Wells Enterprises has grown to become a trusted brand among consumers, retailers, and partners nationwide. As part of the Ferrero family, a global leader in confectionery and sweets, Wells Enterprises benefits from a tradition of excellence and a global presence that continues to expand. The company focuses on delivering exceptional customer experiences and fostering strong relationships within its distribution territories. Wells Enterprises prides itself on a culture of integrity, teamwork, and customer-centric values, supporting its employees with comprehensive benefits and opportunities for career growth. The company is also known for its inclusive work environment as an Equal Employment Opportunity and Affirmative Action employer, welcoming diverse talent and fostering a respectful workplace for all individuals.

The Retail Sales Associate role within Wells Enterprises is based in the Durham territory and represents a critical position within the company's sales operations function. This role is designed for a motivated, customer-oriented individual who takes pride in serving as the brand ambassador for Wells Enterprises products. Employing effective sales strategies, the Retail Sales Associate will cultivate and maintain strong relationships with retail accounts, ensuring excellent product placement and promotion. A key responsibility includes managing product distribution and visibility according to approved planograms, which guides the placement of new product SKUs on retail shelves. The role requires frequent interactions with store personnel, maintaining full stock of products, and implementing merchandising activities such as tagging, facing, rotating products, and setting up promotional displays.

The Retail Sales Associate position includes the use of a company car and a full benefits package, highlighting Wells Enterprises' commitment to supporting its employees both in and out of the workplace. This position offers competitive compensation with a base hourly rate between $23 and $24 plus bonuses determined by experience and qualifications. Travel during the day is approximately 25 percent within the assigned territory, with occasional overnight stays if necessary. The role demands excellent interpersonal and communication skills to engage with customers effectively at various levels, alongside strong organizational aptitude to manage time and territory call frequencies efficiently. With a solid grounding in customer service, sales experience, and the ability to work independently while contributing to a team, the Retail Sales Associate is poised to succeed and grow with Wells Enterprises.

Job Requirements

  • High school diploma or GED or equivalent experience
  • 1-3 years of selling experience
  • Must maintain current and valid driver’s license
  • Willingness to travel approximately 25 percent of the time during the day with occasional overnight stays
  • Keen attention to detail
  • Excellent customer service, interpersonal and communication skills
  • Demonstrated time management skills
  • Commitment to meet or exceed customers' expectations
  • Good judgment and respect for others
  • Ability to work independently and successfully as a team member
  • Ability to communicate via email and use basic internet skills

Job Qualifications

  • High school diploma or GED or equivalent experience
  • 1-3 years of selling experience
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Demonstrated time management abilities
  • Ability to meet or exceed customers' expectations
  • Good judgment and respect for others
  • Ability to work independently and as part of a team
  • Proficient with email and basic internet use

Job Duties

  • Serve as brand ambassador and face of Wells to customers and consumers
  • Provide best in class customer service and share expertise on Wells brands and products
  • Maintain full distribution on existing SKUs and ensure placement of new items on shelf based on approved planogram
  • Complete daily merchandising tasks such as filling out of stocks, making on-hand adjustments, facing product, tagging, rotating, building displays, placing POS materials, and providing reset support
  • Proactively make incremental sales by securing displays and pre-selling items for upcoming promotions
  • Effectively manage time and priorities for store calls within territory
  • Complete accurate and timely database entries, reporting, recaps, expense reports, store audit information, and other ad hoc requests

Job Criteria

Experience

Mid Level (3-7 years)


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