Job Overview

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Compensation

Hourly
Range $16.89 - $16.90
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture, established over 75 years ago, is the world’s largest home furnishings manufacturer and a globally recognized brand known for its quality, style, and affordability. The company's products transform homes worldwide, reflecting a commitment to innovation and excellence in the lifestyle retail sector. They have built a loyal customer base over decades by continuously evolving and expanding to meet consumer demand, opening more stores to serve their growing clientele. With a reputation for creating furniture that turns houses into inviting and personalized living spaces, Ashley Furniture has become synonymous with trend-setting in home décor and furnishings.

The company prides itself on its heritage of craftsmanship and customer focus, ensuring that every product not only meets high standards but also inspires customers in creating spaces that truly represent their personality and lifestyle. As Ashley Furniture continues to grow, their team remains at the core of delivering an exceptional customer experience, fostering an environment where innovation meets tradition in retail excellence.

The Retail Sales Associate role at Ashley Furniture is a dynamic and engaging position, designed for individuals who are passionate about lifestyle retail and excel in a fast-paced, customer-focused environment. This role is central to the in-store experience; the associate serves as the expert guide for guests, helping them navigate furniture options to discover styles and solutions that fit their homes and lives. The Retail Sales Associate acts as a key touchpoint for customers, transforming their visit into an inspiring shopping journey that results in satisfaction and loyalty.

Responsibilities in this position include managing customer interactions with enthusiasm and professionalism, providing expert advice on product selections, processing transactions accurately, and ensuring financial protocols are followed. Additionally, associates assist with store operations such as opening and closing procedures, inventory management, and loss prevention efforts. Meeting and exceeding sales goals and key performance indicators are crucial to success in this role, alongside cultivating a welcoming atmosphere that aligns with Ashley Furniture’s brand values.

This opportunity is well-suited for someone who is entrepreneurial, motivated, and enjoys interpersonal engagement. The role encourages bringing fresh ideas and a proactive approach to sales and customer service. Ashley Furniture offers paid training, competitive hourly wages, and incentive programs, making this a promising career path for ambitious professionals in retail sales. Beyond compensation, the company emphasizes employee development in a supportive environment that values diversity, merit, and community involvement, making it an employer of choice for those passionate about the home furnishings industry and customer service excellence.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance
  • High school diploma or equivalent preferred
  • One year customer service or sales experience preferred
  • Ability to communicate effectively and motivate others

Job Qualifications

  • High school diploma or equivalent preferred
  • One year customer service or sales experience preferred
  • Outgoing and friendly with strong interpersonal skills
  • Ability to effectively convey information and inspire action
  • Ability to develop and share fresh ideas
  • Flexible to work weekends and holidays
  • Motivated by exceptional service and customer satisfaction
  • Reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests, ensuring they are treated respectfully representing the company’s brand
  • Accurately process sales orders and adhere to cash handling protocols
  • Aid customers with credit applications and financing matters
  • Address customer concerns independently
  • Aid in store opening and closing activities including cash reconciliation and daily checklist completion
  • Support inventory management and loss prevention procedures including bi-annual inventory check
  • Meet and exceed sales goals and align with KPIs
  • Complete additional tasks assigned by management

Job Location

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