Ashley Global Retail, LLC logo

Retail Sales Associate

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Extended health
Dental benefits
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k
Paid Time Off

Job Description

Ashley Furniture is a globally recognized leader in the home furnishings industry, with a proud legacy spanning over 75 years. As the largest home furnishings manufacturer in the world, Ashley Furniture has built its reputation on quality, style, and affordability, consistently transforming houses into inviting homes. Rooted deeply in a tradition of innovation and customer-centric service, Ashley Furniture is committed to enhancing lifestyles by offering stylish and functional furniture solutions. The company’s expansive catalog caters to a broad audience, from modern minimalist enthusiasts to traditional design lovers, ensuring everyone finds pieces that resonate with their unique taste and preferences. With a continuous expansion of stores nationwide and internationally, Ashley Furniture is dedicated to meeting the growing demand of its loyal and new customer base alike, making it a vibrant and fast-growing retail environment for career opportunities.

This role as a Retail Sales Associate at Ashley Furniture presents an exceptional opportunity for individuals passionate about lifestyle retail and eager to develop a flourishing career in sales. The position demands an entrepreneurial spirit, a dedication to delivering world-class customer service, and an ability to thrive in a bustling, high-energy work atmosphere. In this role, associates act as brand ambassadors, guiding store guests through the experience of selecting home furnishings that not only meet their needs but inspire creativity and foster a deeper connection with their living spaces. From greeting and engaging customers to processing transactions and managing store operations, the Retail Sales Associate plays a pivotal role in driving the company’s success and customer satisfaction.

Retail Sales Associates at Ashley Furniture are empowered to create a welcoming and professional atmosphere that embodies the brand's identity. They must be skilled at communicating effectively, listening attentively to customer preferences, and converting these insights into tailored furniture recommendations. This role also involves key operational responsibilities—such as cash handling, credit application assistance, inventory management, and participation in loss prevention activities—ensuring the store operates smoothly. Success in this position is measured by the ability to meet and exceed sales goals, uphold company standards, and consistently provide a memorable shopping experience that turns first-time visitors into lifelong customers.

Candidates who excel in this role will have a passion for engaging with others, a knack for inspiring action through positive communication, and a willingness to contribute creatively to team efforts. They are individuals who find motivation in working collaboratively, embracing challenges, and consistently striving to surpass performance metrics in a service-oriented marketplace. Ashley Furniture offers comprehensive training and a supportive environment where sales associates can sharpen their skills, grow professionally, and enjoy a dynamic career path within one of the most reputable companies in the furniture retail industry. Joining Ashley Furniture means becoming part of a team that values diversity, equity, and inclusion, and commits to making a meaningful impact through corporate social responsibility initiatives.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent, preferred
  • one year customer service and/or sales experience, preferred
  • ability to work flexible hours including weekends and holidays
  • maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent, preferred
  • one year customer service and/or sales experience, preferred
  • gets charged up by interacting with others
  • outgoing, friendly, and easy to talk to
  • conveys information in a way that inspires action
  • able to work flexible hours including weekends and holidays
  • communicates information motivatingly
  • flourishes in an environment valuing exceptional service and customer satisfaction
  • maintains reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests, ensuring they are treated in a cordial, respectful manner representing the company’s brand image
  • accurately and efficiently process sales orders, adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining thorough documentation of sales transactions
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and completion of daily checklists
  • support inventory management and loss prevention procedures including participation in bi-annual inventory checks
  • meet and exceed sales goals and align to KPI’s and performance standards
  • complete any additional tasks as assigned by management

Job Criteria

Experience

No experience required


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