Job Overview

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Compensation

Hourly
Range $13.75 - $15.75
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flexible spending account
401k Retirement Plan

Job Description

Ashley Furniture, with a prestigious history spanning over 75 years, stands as the largest home furnishings manufacturer globally, renowned for transforming homes with quality, style, and affordability. As a household name in the furniture industry, Ashley Furniture has developed a vast and growing customer base. To cater to increasing demand, the company is strategically expanding its footprint by opening new stores, enabling a wider audience to experience their exceptional product offerings. Their reputation is built on a steadfast commitment to delivering products that not only meet but exceed customer expectations, ensuring every piece enhances the comfort and aesthetics of customers' homes. Known for their trendsetting designs, Ashley Furniture does not just follow trends—they create them, making the company's presence synonymous with innovation and style in home furnishings.

This position is for a Retail Sales Associate, an integral role that bridges the gap between Ashley Furniture and its valued customers. In this role, associates transform casual store visitors into loyal customers by providing expert guidance in selecting home furnishings that resonate with their lifestyle and preferences. You will be the face of the brand during each customer interaction, fostering an inviting and positive shopping environment. The role demands an entrepreneurial spirit, a laser-focused sales approach, and enthusiasm for lifestyle retail. It suits individuals who thrive in high-energy, fast-paced settings and are passionate about making a lasting impression through world-class customer service.

As a Retail Sales Associate, you will inspire guests through your in-depth product knowledge and infectious enthusiasm for Ashley’s offerings. You will work collaboratively with management and your sales team to meet and exceed sales goals, contributing directly to store success. This is an exciting opportunity for a motivated sales professional eager to grow within a respected company, offering room for advancement and the satisfaction of helping customers design rooms they love. Ashley Furniture values diversity and inclusiveness, creating a workplace that empowers every employee to bring their best self to work.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • Outgoing and friendly personality
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year customer service and/or sales experience preferred
  • Strong interpersonal and communication skills
  • Ability to motivate and inspire customers
  • Friendly, outgoing, and easy to talk to personality
  • Ability to work flexible hours including weekends and holidays
  • Ability to convey information clearly and encourage action
  • Demonstrated enthusiasm for exceptional customer service
  • Reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring respectful treatment representing the Company brand image
  • Accurately and efficiently process sales orders while adhering to cash handling protocols
  • Aid customers with credit applications and financing
  • Address customer concerns independently
  • Aid in store opening and closing activities including cash reconciliation
  • Support inventory management and loss prevention procedures
  • Meet and exceed sales goals aligned to KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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