Retail Part Time Team Lead

Gulfport, MS, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $8.66

Benefits

competitive salary

401(k)

Paid Time Off

employee discount

Career growth opportunities

Incentive programs

Safe working environment

Job Description

Office Depot is a prominent retail company specializing in providing comprehensive office products, technology solutions, furniture, print services, and business services to customers. Operating under The ODP Group, Office Depot combines a strong omnichannel presence with retail locations and distribution platforms, offering an extensive mix of products and services suited for both individual and business needs. Their integrated approach includes B2B distribution, a world-class supply chain, a robust online presence, and dedicated sales professionals committed to customer satisfaction. The company values a positive workplace culture aligned with their core values: Caring, Committed, Creative, Collaborative, and Courageous.

The Retail Team Lead position at Office Depot is a part-time role designed for motivated individuals who possess a passion for sales, technology products, client engagement, and operational efficiency. The Retail Team Lead acts as a trusted advisor to customers by delivering "total solutions" spanning products, services, print, technology, and furniture. Using proven sales principles, this role proactively engages customers to accurately assess their needs, ensure satisfaction, and drive overall store profitability. This position also involves cultivating positive customer relationships and fostering a customer-centric environment both in-store and within the local community. The Retail Team Lead is instrumental in supporting and enhancing the store's visual merchandising, freight and logistics processes, and maintaining high standards of client satisfaction.

In addition to sales and client engagement, this role carries significant leadership responsibilities. The Retail Team Lead functions as a part-time Key Carrier, entrusted with store opening and closing duties, ensuring security and operational compliance. They may assume Leader on Duty responsibilities when managers are not present, emphasizing accountability for safety, loss prevention, cash handling, and store operations. Their commitment extends to coaching and training associates, supporting community outreach programs, and driving initiatives aimed at improving sales metrics such as Average Order Value and customer satisfaction scores.

This role requires a strong blend of sales ability, customer focus, operational attention to detail, and leadership. Candidates should demonstrate advanced interpersonal skills, adaptability to a dynamic environment, integrity, and a proactive mindset geared towards continuous learning and achieving results. Office Depot offers a competitive wage, benefits including a 401(k) plan, and numerous growth opportunities within their organization, making this role attractive for individuals seeking a rewarding part-time retail leadership position.

Office Depot is dedicated to fostering a safe and healthy workplace, requiring all coworkers to contribute to this culture by working safely and identifying potential hazards. They are an equal opportunity employer committed to diversity, providing equal employment opportunities without discrimination and considering qualified applicants with arrest and conviction records in accordance with local regulations. Overall, the Retail Team Lead position offers a dynamic, supportive, and growth-oriented environment for individuals eager to contribute to a leading retail and business services company.

Job Requirements

high school diploma or equivalent preferred
1-3 years related experience preferably in sales or customer service
basic computer literacy including use of POS systems
ability to operate and assist with print services equipment
strong communication and interpersonal skills
availability to perform key carrier duties including opening and closing shifts
consent to periodic background checks as part of employment
ability to work part-time hours
commitment to uphold company values and safety standards

Job Qualifications

high school diploma or equivalent preferred
1-3 years related experience in sales and/or customer service preferred
basic computer skills including proficiency with job-related technology and POS systems
attention to detail and ideally experience in print services
advanced selling skills with strong customer focus
excellent verbal and written communication skills
positive, engaging, and adaptable to changing environments
demonstrates integrity, accountability, and trust
action-oriented with a drive for results and continuous knowledge building

Job Duties

support print sales and services operations to drive store sales
operate and assist associates with print services equipment ensuring timely and accurate order completion
communicate effectively within print services and across the store to coordinate customer service
process merchandise efficiently and accurately following procedures and visual merchandising standards
identify and implement process improvements to reduce inefficiencies and support loss prevention compliance
contribute to sales growth through conversion, average order value, and customer satisfaction efforts
drive positive client satisfaction by coaching and training associates and supporting community outreach
ensure safety and security as an external key carrier, perform opening and closing store responsibilities
manage store alarm system activation and deactivation and oversee loss prevention, cash handling, and audit processes as needed