
Job Overview
Benefits
401(k) with employer match
Employee assistance program
Medical Coverage
dental coverage
vision coverage
telemedicine services
flexible spending accounts
Commuter Benefits
Tuition Assistance
Adoption assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail company operating over 1,300 stores across North America, including the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative products and DIY project supplies. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, which complements Michaels' robust offerings. Michaels is known for fostering creativity, celebration, and community through a wide range of products and educational events designed for crafters of all ages and skill levels. The company’s commitment to diversity, equity, and inclusion ensures a welcoming environment for its employees and customers alike. Michaels is dedicated to providing a supportive workplace with numerous benefits, including health coverage, retirement plans, and opportunities for personal and professional growth.
The role of Event Coordinator at Michaels in the Arlington North, Texas store is a dynamic and rewarding position focusing on planning, coordinating, and facilitating events within the store, such as children’s birthday parties and craft classes. This position is integral to delivering a memorable and enjoyable experience for customers of all ages by managing event logistics, ensuring customer satisfaction, and maintaining the high standards of the Michaels brand. The Event Coordinator will be responsible for overseeing multiple events, designing creative craft projects, conducting engaging activities like face painting, and implementing event add-ons such as goody bags and balloons.
In addition to event management, this role involves providing excellent customer service throughout the store, assisting shoppers in finding products, and ensuring a smooth checkout process. Team members are expected to participate in store operations including truck unloads, merchandise stocking, and maintaining orderly and appealing store displays. The position requires effective communication with clients and store team members, administrative tasks like responding to emails and managing paperwork, and adaptability to client feedback to tailor event experiences.
Those in this role contribute to the overall retail and customer service environment by adhering to company policies, promoting safety and shrink control programs, and encouraging customer loyalty initiatives such as rewards program enrollments. Cross-training in specialties like custom framing further enhances the versatility and value of the Event Coordinator. The position demands physical stamina, interpersonal skills, creativity, and a passion for crafting and customer engagement.
Michaels offers a comprehensive benefits package designed to support team members and their families, with offerings such as 401(k) plans with employer matching, medical, dental and vision insurance, telemedicine, flexible spending accounts, commuter benefits, tuition and adoption assistance, and access to exclusive employee discounts. The company’s inclusive culture and commitment to reasonable accommodations ensure that individuals with disabilities can thrive in this role. As an Equal Opportunity Employer, Michaels invites applicants who are enthusiastic, organized, and enjoy working with children and diverse customer groups to join their team and help fuel the joy of creativity and celebration.
The role of Event Coordinator at Michaels in the Arlington North, Texas store is a dynamic and rewarding position focusing on planning, coordinating, and facilitating events within the store, such as children’s birthday parties and craft classes. This position is integral to delivering a memorable and enjoyable experience for customers of all ages by managing event logistics, ensuring customer satisfaction, and maintaining the high standards of the Michaels brand. The Event Coordinator will be responsible for overseeing multiple events, designing creative craft projects, conducting engaging activities like face painting, and implementing event add-ons such as goody bags and balloons.
In addition to event management, this role involves providing excellent customer service throughout the store, assisting shoppers in finding products, and ensuring a smooth checkout process. Team members are expected to participate in store operations including truck unloads, merchandise stocking, and maintaining orderly and appealing store displays. The position requires effective communication with clients and store team members, administrative tasks like responding to emails and managing paperwork, and adaptability to client feedback to tailor event experiences.
Those in this role contribute to the overall retail and customer service environment by adhering to company policies, promoting safety and shrink control programs, and encouraging customer loyalty initiatives such as rewards program enrollments. Cross-training in specialties like custom framing further enhances the versatility and value of the Event Coordinator. The position demands physical stamina, interpersonal skills, creativity, and a passion for crafting and customer engagement.
Michaels offers a comprehensive benefits package designed to support team members and their families, with offerings such as 401(k) plans with employer matching, medical, dental and vision insurance, telemedicine, flexible spending accounts, commuter benefits, tuition and adoption assistance, and access to exclusive employee discounts. The company’s inclusive culture and commitment to reasonable accommodations ensure that individuals with disabilities can thrive in this role. As an Equal Opportunity Employer, Michaels invites applicants who are enthusiastic, organized, and enjoy working with children and diverse customer groups to join their team and help fuel the joy of creativity and celebration.
Job Requirements
- High school diploma or equivalent
- experience with event coordination or customer service
- ability to stand for long periods
- capability to lift and carry heavy boxes
- ability to use ladders or equipment to access high shelves
- good communication skills
- organizational ability
- physical ability to perform store tasks including bending, reaching, and lifting
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good written, verbal, and nonverbal communication skills
- organizational skills
- interpersonal and creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with diverse groups
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout
- promote rewards and credit card programs and complete enrollments
- educate customers on Voice of Customer surveys
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with customers and coworkers
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Location
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