Retail Manager

Metz Culinary Management is a leading provider in the food service industry renowned for delivering exceptional onsite dining experiences across various sectors including education, healthcare, corporate, and senior living communities. With a commitment to quality, innovation, and hospitality, Metz Culinary Management has grown rapidly to become one of the largest and most respected names in contract dining services. The company prides itself on fostering a culture of personal growth, teamwork, and career advancement, supporting more than 7,000 dedicated individuals passionate about excellence in food service and customer satisfaction.

The Food Court Retail Manager position at Metz Culinary Management located at Florida A&M University is an exciting opportunity for a dynamic leader to oversee a multi-concept food court environment. This food court features well-known brands such as WingStop, Tropical Smoothie, and Rattler's Grill, providing a variety of dining options to a diverse group of customers. This full-time, salaried role offers a starting salary of $55,000, depending on experience, and includes benefits such as vacation and sick pay. It presents a robust stepping-stone for individuals aspiring to advance their careers into Food Service Director roles within a lively, fast-paced setting.

In this role, the Retail Manager is responsible for overseeing all retail operations and employee management across multiple food outlets within the food court. The focus is on delivering exceptional hospitality and unexpected service while maintaining high standards for food quality and customer satisfaction. The manager will be involved in critical operational tasks such as ordering and purchasing, inventory management, food cost control, daily menu development, and staff training and scheduling. They will also enforce cash handling procedures and maintain excellent employee appearance standards to reflect the company’s professional image.

The ideal candidate will have experience in contract dining food service management settings such as hospitals, schools, colleges, senior living facilities, or corporate dining accounts. A strong ability to communicate both verbally and in writing, as well as proficiency in basic math, is essential. The Retail Manager should be comfortable assuming general manager responsibilities in their absence and supporting financial and human resource functions to ensure smooth and profitable operations.

Metz Culinary Management values set the foundation for its competitive advantage. Leaders within the company exemplify core values and strategic focus areas, fostering a culture that prioritizes teamwork, integrity, and personal and professional growth. Employees are encouraged to thrive in an environment that blends restaurant-inspired hospitality with a family-driven atmosphere. Joining Metz Culinary Management means becoming part of a supportive team dedicated to delivering unparalleled dining experiences and creating value for both customers and employees alike. This role is perfect for someone who is passionate about food, customer service excellence, and operational leadership within a vibrant and evolving food service landscape.