Retail Customer Service Store Specialist-Part-Time- (Various shifts needed including weekend availability)

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with annual revenues exceeding 850 million dollars, operating over 150 stores primarily across the Northeast United States. Beyond retail, the company also manages a shopping center business worth over 75 million dollars, with OSJL serving as the anchor tenant in more than 50 percent of its centers. With a strong presence in retail and real estate, OSJL is dedicated to providing exceptional value and quality to its customers. The company also emphasizes positive social impact, actively pursuing a responsible retailing model that supports its communities and promotes sustainable business practices.

At OSJL, the employee experience is valued alongside customer satisfaction. Associates receive a 30 percent discount on products, along with a comprehensive benefits package including medical, dental, vision, and life insurance, as well as paid time off to ensure work-life balance. The pay range for this opportunity is between 15.75 and 16.75 dollars per hour, reflecting the candidate's prior experience and the level of responsibility expected. The company fosters a collaborative work culture with opportunities for training, career growth, and financial benefits such as tuition reimbursement, referral bonuses, profit sharing, and a 401K retirement plan.

The role of Store Specialist at OSJL is integral to daily store operations and the customer experience. This position involves handling complex point-of-sale transactions, providing outstanding service through the company's T.R.E.A.T. model, and maintaining a welcoming, organized store environment. The Store Specialist is responsible not only for direct customer interaction but also for merchandising duties including restocking and visually representing products according to company standards. Furthermore, this role entails training and overseeing assigned associates, managing schedules and breaks, and ensuring the store complies with all safety and operational policies.

A Store Specialist must be adaptable, able to work various shifts including nights and weekends as needed by the business. Physical capability is important, as the job involves activities such as frequent lifting up to 35 pounds, climbing ladders, and maneuvering throughout the store during the shift. OSJL supports associates with tools and resources to succeed, including access to health and wellbeing platforms and structured opportunities for career advancement.

Overall, this role provides an excellent opportunity for motivated individuals to join a reputable retail company that values community engagement, employee development, and customer satisfaction. It is suited for those who have prior experience or interest in retail merchandising, customer service, and team coordination. OSJL offers a stable work environment with a strong emphasis on employee benefits and a culture that celebrates mutual success and growth.