Retail Associate

Marshalls is a prominent subsidiary of TJX Companies, recognized as a leading off-price retailer and a Fortune 100 company with a global footprint. At TJX Companies, every day is filled with opportunities for personal and professional growth, exploration, and achievement. The company fosters a vibrant and inclusive workplace culture that embraces diversity and collaboration while prioritizing employee development. Marshalls, as part of the TJX family alongside other brands like TJ Maxx, Homegoods, Homesense, Sierra, Winners, and TK Maxx, offers dynamic career opportunities across its retail stores, distribution centers, and global home offices. The brand is dedicated to delivering exceptional value and customer experiences by offering high-quality, on-trend merchandise at a fraction of the cost compared to traditional retailers.

The position available at the Marshalls Store located at 1032 El Paso, TX, offers a starting hourly pay range of $13.00 to $13.50, with the actual pay being determined by the candidate's relevant skills, qualifications, and experience. This role is tailored for individuals eager to grow their careers within a supportive and energetic retail environment. The primary responsibility is to deliver an outstanding customer experience by actively engaging and interacting with customers, embodying Marshalls' customer service principles, and maintaining an orderly and inviting store environment.

As a key member of the Marshalls team, the individual will serve as a role model for excellent customer service, fostering a positive store culture grounded in honesty, integrity, and respect. The role includes accurately handling customer transactions, promoting credit and loyalty programs, and adhering strictly to operational and loss prevention standards. Versatility is important as the position may require cross-training to support various areas of the store based on business needs.

In addition to customer interaction, the role demands attention to merchandising standards and procedures, including preparing merchandise for the sales floor and maintaining compliance with company policies. A crucial component is participating in store recovery activities to ensure customers always encounter a tidy and well-organized environment. Employees are also expected to participate in efforts to reduce shrinkage and uphold safety standards, contributing to both the customer experience and store profitability.

This role suits individuals who excel at multitasking, demonstrate strong communication and organizational skills, and can adapt swiftly to changes or unexpected situations within a retail setting. Physical capability to lift heavy items, either with or without reasonable accommodation, is also required. The position offers an inclusive work environment supported by an open door policy and commitment to equitable hiring practices. Marshalls, under the TJX umbrella, values a diverse workforce and complies with all applicable equal employment opportunity laws and accommodations under the Americans with Disabilities Act.