Job Overview

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Compensation

Hourly
Range $14.25 - $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Incentive programs
Equity packages
Employee Discounts
retirement plans

Job Description

DICK'S Sporting Goods is a leading retailer in the sporting goods industry, widely recognized for its commitment to inspiring and equipping athletes of all levels to achieve their dreams. Established as a premier destination for sports equipment, apparel, and footwear, DICK'S Sporting Goods offers a diverse assortment of products that cater to the needs of athletes who are passionate about various sports and outdoor activities. The company stands out not only for its extensive product offerings but also for its dedication to fostering an inclusive and diverse workforce that truly reflects the communities it serves. This dedication ensures that every athlete, regardless of ability or background, feels welcomed and supported.

The environment at DICK'S Sporting Goods is built upon the shared love of sport and a collective drive for innovation. Employees are more than just team members; they are coaches and mentors who help shoppers find the perfect gear while delivering exceptional customer experiences. The company culture emphasizes values such as accountability, collaboration, trustworthiness, and being coachable. These qualities allow team members to thrive in a dynamic retail environment where passion for sport meets the goal of outstanding service.

The role of Team Captain – Sport & Outdoor at DICK'S Sporting Goods is a pivotal position designed for individuals who are motivated to inspire their teammates and drive sales performance in one of the company’s key departments. This full-time position offers a targeted pay range of $44,500 to $58,500 annually, forming part of a competitive total rewards package that may also include incentives, equity, and a comprehensive benefits suite. As a Team Captain, you will be responsible for coaching teammates, ensuring they are knowledgeable about the products and able to deliver the right solutions for athletes of all levels. You will contribute to strategic plans that support business priorities, manage daily operations, and act as a leader within the store.

In this role, you will be deeply involved in managing merchandising and presentation standards, promoting company programs such as customer loyalty and warranty sales, and working closely with store management to execute 30-60-90 day plans. Your leadership will be key in hiring, training, developing, and retaining talent to build a high-performing team. The position requires strong interpersonal skills to foster an environment where teammates and athletes are always treated with respect and inclusivity. Furthermore, you will oversee safety, loss prevention, and compliance with company policies and external regulations to protect the integrity and security of the store.

DICK'S Sporting Goods takes pride in maintaining a secure and fair hiring process and expects candidates to engage authentically without the use of AI tools during interviews or assessments. Successful candidates will also undergo background checks and ID verification as part of the hiring process. The company’s approach to leadership is highly supportive, offering continuous development opportunities, regular pay reviews to ensure equity, and a workplace culture that encourages innovation and authentic connections with customers and colleagues alike.

Joining DICK'S Sporting Goods as a Team Captain – Sport & Outdoor means becoming part of a company that not only values your expertise and passion for sport but also invests in your growth and well-being. It is an opportunity to contribute to a mission that believes in the transformative power of sports and to work with a team that shares your enthusiasm and commitment to excellence. At DICK'S Sporting Goods, every day presents a chance to win with a team that celebrates diversity, fosters collaboration, and champions customer success.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of relevant experience
  • Previous retail or customer-facing experience
  • Ability to lead and coach teams
  • Strong communication and interpersonal skills
  • Knowledge of merchandising and sales principles
  • Ability to handle operational tasks such as opening and closing the store
  • Commitment to upholding safety and loss prevention policies

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience
  • Previous retail or customer-facing experience required
  • Previous people leadership experience preferred

Job Duties

  • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards
  • Promote and lead company programs (customer loyalty program participation, warranty sales, private label credit card enrollment)
  • Contribute to the development of 30-60-90 day plans to support business priorities for assigned departments
  • Execute plans and make adjustments using independent judgment and analysis
  • Perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision when acting as Head Coach
  • Communicate departmental goals and assign workload to direct reports
  • Monitor progress against plans and adjust to meet payroll and financial goals
  • Build and lead a strong team delivering positive athlete experiences
  • Source, interview, hire, onboard, and retain appropriate number of direct reports
  • Train, coach, provide feedback, and develop teammates
  • Conduct performance management, including annual reviews and promotional recommendations
  • Ensure compliance with policies, procedures, and laws
  • Hold teammates accountable and manage disciplinary actions including termination recommendations
  • Adhere to and enforce safety, loss prevention, and standard operating procedures

Job Criteria

Experience

Mid Level (3-7 years)


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