Restaurant Zone Manager

Grand Rapids, MI, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $18.50

Benefits

Medical insurance

Dental Insurance

Vision Insurance

pharmacy benefits

Dependent Care Flexible Spending Account

Healthcare Flexible Spending Account

Life insurance

Disability insurance

Hospital Indemnity insurance

accident insurance

critical illness insurance

401(k) with employer match

access to financial advisors

one pass gym membership program

Tuition Reimbursement

Crewmember Assistance Program

Pet insurance

weekly pay

competitive pay

Paid Time Off

Sick Time

Paid holidays

Early closure for company events

Casual Work Attire

Employee Discount Programs

Job Description

Raising Cane's Chicken Fingers is a renowned fast-food chain specializing exclusively in chicken finger meals, bringing a unique and craveable dining experience to its customers. Known for its enthusiastic and dedicated Crew and a vibrant Culture, Raising Cane's prides itself on its Work Hard. Have Fun. philosophy, which fosters an engaging and supportive working environment for all employees. As the fastest-growing chicken restaurant concept in the United States, Raising Cane's is on the path to becoming a Top 10 Restaurant Brand nationally, underlining its rapid expansion and strong market presence. Every Crewmember plays a vital role in fueling this growth trajectory and contributing to the company's long-standing success. Joining Raising Cane's means becoming part of an innovative team that values both performance and personality, making it an exciting place to build a career in the restaurant industry.

The role of Restaurant Zone Manager at Raising Cane's is critical in overseeing the daily operations of one restaurant zone, ensuring that all activities align with the company’s high standards and culture. The position is hourly and offers $18 per hour, alongside a robust benefits package for full-time Restaurant Managers. Duties include maintaining operational excellence by following Raising Cane's policies and procedures, managing staff, and delivering exceptional customer service. The Restaurant Zone Manager works in a fast-paced kitchen and restaurant environment that requires physical endurance, such as standing, walking, lifting, and bending, as well as maintaining a clean and safe facility. This role also involves interacting with customers and handling various food products and kitchen equipment, sometimes under varied temperature conditions. Safety and quality are paramount, and the Manager is responsible for making sure these elements are consistently upheld.

Additionally, this leadership role involves supporting the motivation and management of crewmembers by directing their efforts during shifts and facilitating recognition programs that reward outstanding performance. The Restaurant Zone Manager must be detail-oriented and adaptive, capable of managing multiple priorities simultaneously while fostering a team-driven atmosphere. Other responsibilities include authorizing employee functions such as discounts and promotions and ensuring the restaurant meets operational and safety standards at all times. This position is perfect for individuals who thrive in energetic environments and aspire to advance their careers through hands-on leadership in a top-tier restaurant chain.

Job Requirements

must be 18 years of age or older
high school diploma or equivalent preferred
1+ years of restaurant or retail management experience or Raising Cane's advanced crew experience
detail-oriented, organized and able to manage multiple priorities
self-driven, flexible and highly energetic with strong written and verbal communication skills
able to work effectively and efficiently both independently and collaboratively
able to recognize problems, set goals, execute and convert plans into action to solve problems
able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
must complete all required Raising Cane's company training programs

Job Qualifications

1+ years of restaurant or retail management experience or Raising Cane's advanced crew experience
high school diploma or equivalent preferred
detail-oriented, organized and able to manage multiple priorities
self-driven, flexible and highly energetic
strong written and verbal communication skills
able to work effectively and efficiently independently and collaboratively
able to recognize problems, set goals, execute and convert plans into action to solve problems
able to work a variety of shifts including days, evenings and weekends
completion of all required Raising Cane's company training programs
must be 18 years of age or older

Job Duties

Enforces Raising Cane's policies and standards
manages assigned zone according to Raising Cane's operations and safety standards
uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
directs crewmembers during a shift
provides exemplary customer service
supports execution of reward and recognition program for crewmembers in the restaurant
authorizes employee functions requiring manager approval such as discounts and promotions
ensures cleanliness of the restaurant and that the facility is in good working order
completes other duties as assigned