Raising Cane's logo

Restaurant Zone Manager

Pearl City, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

monthly bonus potential
Paid Time Off
Free meal while working a shift
Holidays off (major holidays)

Job Description

Raising Cane's is a well-established fast-food restaurant chain that specializes in high-quality chicken finger meals and is known for its exceptional customer service and unique brand culture. Founded in 1996, Raising Cane's has grown significantly, expanding across the United States and internationally. The company prides itself on maintaining a strong emphasis on quality, consistency, and community involvement, creating a dynamic and supportive environment for its team members as well as its customers. As an industry leader in fast-casual dining, Raising Cane's combines a fast-paced work environment with a focus on teamwork and operational excellence. Their commitment to providing a memorable dining experience is reflected not only in their food but also in the care and dedication of their staff. Joining Raising Cane's means becoming part of a company that values employee development, promotes from within, and fosters a culture where every team member has the opportunity to grow and succeed. Raising Cane's offers competitive hourly wages ranging from $19 to $21 per hour for the Restaurant Zone Manager role, along with bonuses, paid time off, and other benefits, making it an attractive opportunity for individuals seeking management experience in the restaurant industry.

The role of Restaurant Zone Manager at Raising Cane's is a crucial leadership position responsible for supporting the Restaurant Leader by overseeing day-to-day operations within a designated restaurant zone. This role involves upholding Raising Cane's high standards in customer service, food quality, and operational safety while managing a team of crewmembers and ensuring smooth restaurant operations. The physical work environment is fast-paced and dynamic, requiring the manager to be active and physically engaged for extended periods, including standing, walking, lifting, and bending. The manager will interact directly with customers and team members and will work both indoors and outdoors in varying temperatures. Responsibilities also include adhering to food safety standards, using industrial equipment safely, and maintaining cleanliness and organization within the restaurant. The Restaurant Zone Manager enforces company policies, supports employee motivation and recognition programs, directs crewmembers during shifts, and plays a vital role in ensuring that the restaurant operates efficiently and meets business objectives. This role requires flexibility with work hours, including days, evenings, and weekends, and may involve travel for work-related functions and training. Ideal candidates should have at least one year of restaurant or retail management experience or significant Raising Cane's crew experience, strong communication skills, and the ability to manage multiple priorities effectively while exhibiting a high level of energy and self-motivation. The position offers excellent opportunities for advancement within the company and is perfect for individuals who are detail-oriented, organized, and passionate about delivering outstanding customer experiences in a team-oriented environment.

Job Requirements

  • Must be 18 years of age or older
  • able to work a variety of shifts including days, evenings and weekends
  • able to travel as needed for work-related functions and training
  • able to complete all required Raising Cane's company training programs
  • able to work effectively in a fast-paced kitchen environment requiring physical exertion such as walking, standing, lifting and bending
  • able to interact with customers
  • detail-oriented and organized
  • strong communication skills

Job Qualifications

  • High school diploma or equivalent preferred
  • 1+ years of restaurant or retail management experience or Raising Cane's advanced crew experience
  • strong written and verbal communication skills
  • ability to work independently and collaboratively
  • problem-solving skills with ability to set goals and execute plans
  • detail-oriented and organized
  • flexible and self-driven

Job Duties

  • Enforces Raising Cane's policies and standards
  • manages assigned zone according to Raising Cane's operations and safety standards
  • uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • directs crewmembers during a shift
  • provides exemplary customer service
  • supports execution of reward and recognition program for the crewmembers in the restaurant
  • authorizes employee functions requiring manager approval such as discounts and promotions
  • ensures cleanliness of the restaurant and ensures the facility is in good working order
  • completes other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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