Job Overview
Compensation
Hourly
Range $22.03 - $27.54
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance
Job Description
Neiman Marcus is a renowned luxury retailer distinguished by its commitment to delivering an exceptional and curated shopping experience. With a rich heritage as a brand builder, Neiman Marcus brings together some of the world's top luxury designers and an elite clientele to foster a loyal following across generations. Operating 36 stores alongside a strong digital presence and remote selling options, Neiman Marcus is part of the prestigious Saks Global portfolio, which encompasses world-class luxury retailers and prime real estate assets. The company is celebrated for crafting memorable customer experiences through innovative initiatives like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and unique "Retail-tainment" events. Operating within a high-end market, the company exemplifies luxury service and premium product offerings at every customer touchpoint.
As a Restaurant Server at Neiman Marcus, you will play a pivotal role in delivering the Neiman Marcus dining experience which aligns with the brand’s reputation for luxury and impeccable customer service. This position involves providing warm, sophisticated hospitality combined with comprehensive menu knowledge and flawless table service. The Restaurant Server acts as the face of the dining experience, ensuring that each guest enjoys a premium and memorable meal through attentive, professional, and highly skilled service. Responsibilities extend beyond basic service to include expertise in the food menu, beverage pairings, maintenance of station operations, and strict adherence to luxury standards in personal presentation and financial integrity. The role demands excellent multitasking skills and grace under pressure to manage table pacing and timely interactions with guests in line with the brand’s elevated service guidelines.
This is a physically active role requiring stamina and flexibility, as well as a commitment to maintaining a polished appearance and exemplary hygiene standards to support food safety and luxury brand expectations. A high school diploma or GED is preferred, alongside proven experience in upscale dining environments where strict table service and luxury hospitality standards are maintained. The ideal candidate will have profound knowledge of culinary and beverage terminology, excellent interpersonal skills to engage with an affluent clientele, and a collaborative spirit to contribute to a team-oriented work culture.
Neiman Marcus offers a dynamic and fast-paced workplace environment that is undergoing growth and transformation, providing its employees with rewarding opportunities for career advancement across various facets of the luxury retail ecosystem—from retail to distribution, digital, and corporate sectors. Benefits for full-time employees include a comprehensive package with medical, dental, vision insurances, 401(k) retirement plans, life insurance options, disability insurance, and additional voluntary coverages. This job is a salaried position with pay ranging from $22.03 to $27.54 per hour, varying by geographic location, experience, and other qualifications. Scheduling requires flexibility to accommodate evenings, weekends, and holiday shifts to meet the demands of premium retail and hospitality operations. Neiman Marcus is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations to applicants with disabilities.
As a Restaurant Server at Neiman Marcus, you will play a pivotal role in delivering the Neiman Marcus dining experience which aligns with the brand’s reputation for luxury and impeccable customer service. This position involves providing warm, sophisticated hospitality combined with comprehensive menu knowledge and flawless table service. The Restaurant Server acts as the face of the dining experience, ensuring that each guest enjoys a premium and memorable meal through attentive, professional, and highly skilled service. Responsibilities extend beyond basic service to include expertise in the food menu, beverage pairings, maintenance of station operations, and strict adherence to luxury standards in personal presentation and financial integrity. The role demands excellent multitasking skills and grace under pressure to manage table pacing and timely interactions with guests in line with the brand’s elevated service guidelines.
This is a physically active role requiring stamina and flexibility, as well as a commitment to maintaining a polished appearance and exemplary hygiene standards to support food safety and luxury brand expectations. A high school diploma or GED is preferred, alongside proven experience in upscale dining environments where strict table service and luxury hospitality standards are maintained. The ideal candidate will have profound knowledge of culinary and beverage terminology, excellent interpersonal skills to engage with an affluent clientele, and a collaborative spirit to contribute to a team-oriented work culture.
Neiman Marcus offers a dynamic and fast-paced workplace environment that is undergoing growth and transformation, providing its employees with rewarding opportunities for career advancement across various facets of the luxury retail ecosystem—from retail to distribution, digital, and corporate sectors. Benefits for full-time employees include a comprehensive package with medical, dental, vision insurances, 401(k) retirement plans, life insurance options, disability insurance, and additional voluntary coverages. This job is a salaried position with pay ranging from $22.03 to $27.54 per hour, varying by geographic location, experience, and other qualifications. Scheduling requires flexibility to accommodate evenings, weekends, and holiday shifts to meet the demands of premium retail and hospitality operations. Neiman Marcus is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations to applicants with disabilities.
Job Requirements
- High school diploma or GED preferred
- Experience in high-end food and beverage environment
- Knowledge of upscale table service and fine dining setups
- Excellent customer service and problem-solving skills
- Strong organizational and teamwork skills
- Physical ability to stand, walk, bend, climb stairs, and lift up to 35 pounds
- Flexible availability including evenings, weekends, and holidays
Job Qualifications
- High school diploma or GED preferred
- Proven experience in a high-end, premium, or upscale food and beverage environment
- Thorough knowledge of upscale order of service guidelines, fine dining table setups, and culinary and beverage terminology
- Exceptional customer service and problem-solving skills
- Self-motivated, highly organized, and detail-oriented
- Ability to work collaboratively in a team culture
- Physical stamina for extended standing, walking, bending, climbing stairs, and lifting up to 35 pounds
- Flexibility to work evenings, weekends, and holidays
Job Duties
- Manage table pacing and interact with guests in a highly attentive, professional, and sophisticated manner
- Utilize comprehensive menu knowledge to describe dishes, articulate daily specials, and handle dietary restrictions
- Offer tailored beverage pairings using knowledge of premium wine, beer, and spirits
- Execute all pre-shift, post-shift, daily, and weekly side-work duties as assigned
- Follow strict brand guidelines for table settings including placement of fine china, luxury glassware, and flatware
- Clean, sanitize, and maintain server workstations and dining areas to ensure cleanliness
- Adhere to accounting procedures for guest transactions and accurately manage payment methods within the POS system
- Participate in daily pre-shift meetings to review covers, VIP reservations, and culinary updates
- Maintain highest personal hygiene and presentation standards including uniform and grooming
- Arrive on time, dressed properly, and prepared with necessary tools for shift
- Accurately punch in/out and coordinate meal breaks and schedule changes with management
Job Criteria
Experience
No experience required
Job Location
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