Restaurant Team Member

Shake Shack is a globally recognized fast-casual restaurant brand that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and renowned author of 'Setting the Table,' Shake Shack has grown rapidly while maintaining its commitment to quality, community, and hospitality. With its roots in fine dining and a strong philanthropic spirit, the company has established a unique niche in the highly competitive hospitality industry by prioritizing the well-being of its team members and delivering memorable guest experiences. Currently located at 2655 Richmond Avenue, Suite P01, Staten Island, NY, Shake Shack continues its mission to 'Stand For Something Good' by fostering an inclusive and supportive work environment, promoting integrity, and engaging with local communities. As one of the fastest-growing hospitality brands, Shake Shack places significant emphasis on employee development, offering extensive mentorship, training, and growth opportunities within a dynamic, fun, and inclusive culture.

The role available at the Staten Island location is for a dedicated Team Member position, categorized as full-time employment with a compensation rate of $17.00 per hour plus tips. This position embodies the core values of enlightened hospitality by encouraging genuine warmth and care towards guests and colleagues alike. The Team Member is expected to prepare and assemble food orders following Shake Shack’s stringent standards and recipes, ensuring consistency and quality in every guest interaction. Flexibility is key in this role as members will master multiple stations within the restaurant, maintaining a fresh and engaging workflow throughout their shifts. A strong focus on food safety and sanitation protocols is paramount to protect both guests and team members, underscoring the company’s dedication to operational excellence. Beyond the daily operational duties, Team Members are encouraged to actively stand by Shake Shack’s values of integrity, inclusivity, and community engagement, effectively representing the brand’s commitment to social responsibility and high ethical standards.

Shake Shack is committed to supporting its Team Members beyond the job description. The company offers a competitive benefits package including weekly paychecks, medical, dental, and vision insurance, supplemental life insurance, short-term disability, and a 401(k) plan with company match. Paid time off and sick leave are also provided, promoting a healthy work-life balance. Additional perks include commuter benefits, an Employer Assistance Program (EAP), exclusive corporate discounts across travel, electronics, wellness, and leisure categories, as well as employee meal discounts. This comprehensive approach to employee care ensures that team members can focus on their personal and professional growth while contributing meaningfully to the company’s success. By joining the #ShackFam, individuals step into a community that values kindness, collaboration, and the pursuit of excellence in the hospitality industry.