Restaurant Team Member

Anchorage, AK, USA|

Job Overview

Compensation

Hourly

Range $11.75 - $15.50

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

flexible schedule

Training and Development

Job Description

Papa John s is a leading international pizza delivery and takeout restaurant chain known for its commitment to quality and customer satisfaction. Established with a mission to deliver superior pizzas made from high-quality ingredients, Papa John s has grown into a reputable brand recognized for its innovation in the food service industry, excellent customer service, and community engagement. The company operates numerous locations across various regions, providing employees with a dynamic, fast-paced environment that fosters teamwork and professional growth. Papa John s prioritizes employee development and offers comprehensive training through PIZZAcademy, ensuring team members excel in their roles and contribute to the company's overall success.

The role of a Restaurant Team Member at Papa John s is pivotal to maintaining the brand s standards of excellence and ensuring a positive customer experience. This position involves performing designated workstation duties which include the preparation of quality food products, ingredient preparation, taking customer orders, and delivering exceptional service either over the phone or in person. As a representative of Papa John s, team members are expected to adhere strictly to the company s uniform, appearance, and operational standards as outlined in various guides such as the Operations Manual and the Team Member Handbook. The role demands a sense of urgency, professionalism, and a collaborative spirit to support fellow team members throughout their shifts. Additionally, team members are responsible for operating the FOCUS System accurately, processing cash and credit transactions, and contributing to the company s sales goals by engaging in suggestive selling tactics to enhance order value. Maintaining a clean, safe, and organized work environment is also essential to protect the company s assets and comply with safety standards at all times. This role not only offers the opportunity to be part of a company known for quality and service but also encourages a fun and energetic workplace atmosphere conducive to personal and professional growth.

Job Requirements

High school diploma or GED preferred
Serv-Safe or local or state Food Service Certification preferred

Job Qualifications

High School diploma or GED preferred
Serv-Safe or local or state Food Service Certification preferred

Job Duties

Perform assigned workstation duties including making quality products
preparing ingredients
taking orders
providing quality customer service through positive and professional interaction with customers by phone or in person
act with a sense of urgency in everything they do
Work as part of a team and assist each other by being on time for their shift
supporting other workstations during their shift
completing all closing duties including cleaning at the end of each shift
Enhance the company s image by complying with uniform and appearance standards
Contribute to an atmosphere of teamwork energy and fun
Accurately use the FOCUS System
process cash and or credit card transactions
Support sales efforts by suggestively selling to increase the check average when taking an order
Protect the company s assets by maintaining organized safe and clean work areas
comply with safety and security standards at all times