Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $8.25
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
team environment
Job Description
Papa John's is a globally recognized pizza delivery and takeout restaurant chain known for its commitment to quality ingredients and exceptional customer service. Established in 1984, Papa John’s has grown into one of the leading pizza franchises with thousands of locations worldwide. The company prides itself on its dedication to customer satisfaction, delicious menu options, and a strong emphasis on a positive work culture. As a franchise-based business, each location aims to deliver consistent quality and service standards that reflect the brand’s reputation. Papa John’s values its employees as vital ingredients to its success, encouraging teamwork, diversity, and a fun work environment that makes each team member feel welcomed and valued.
The role of a Restaurant Team Member at Papa John’s is foundational to the daily operations and overall customer experience. This position involves performing a variety of workstation duties to ensure that every product and service delivered adheres to the highest standards the company upholds. As a team member, you will engage directly with customers, taking orders both in person and by phone, and participate in the preparation of quality food products. Maintaining the cleanliness and organization of the work environment is essential to support smooth operational flow and uphold safety and health standards. This role emphasizes collaboration with fellow staff members to foster an energetic, supportive, and efficient workplace. Upon joining, you will receive comprehensive training designed to equip you with all necessary skills, including food preparation techniques, customer interaction, use of the FOCUS System for order processing, and cash or credit transaction handling.
The position is flexible, offering both part-time and full-time opportunities, making it ideal for individuals seeking to balance work with other commitments such as school or family. The company prefers candidates with a high school diploma or GED, though this is not a strict requirement, and encourages food service certification like Serv-Safe or local/state equivalents as a useful asset. Papa John’s focuses on cultivating employees through ongoing training and development, ensuring career growth within the company or franchise network. Working as a Restaurant Team Member means contributing not only to individual success but to the overall brand image by consistently supporting operational and customer service standards. The role requires a positive attitude, punctuality, effective communication, and a proactive approach to teamwork. Ultimately, this position is designed for individuals who are motivated to perform with a sense of urgency and a passion for quality service within a dynamic team environment.
The role of a Restaurant Team Member at Papa John’s is foundational to the daily operations and overall customer experience. This position involves performing a variety of workstation duties to ensure that every product and service delivered adheres to the highest standards the company upholds. As a team member, you will engage directly with customers, taking orders both in person and by phone, and participate in the preparation of quality food products. Maintaining the cleanliness and organization of the work environment is essential to support smooth operational flow and uphold safety and health standards. This role emphasizes collaboration with fellow staff members to foster an energetic, supportive, and efficient workplace. Upon joining, you will receive comprehensive training designed to equip you with all necessary skills, including food preparation techniques, customer interaction, use of the FOCUS System for order processing, and cash or credit transaction handling.
The position is flexible, offering both part-time and full-time opportunities, making it ideal for individuals seeking to balance work with other commitments such as school or family. The company prefers candidates with a high school diploma or GED, though this is not a strict requirement, and encourages food service certification like Serv-Safe or local/state equivalents as a useful asset. Papa John’s focuses on cultivating employees through ongoing training and development, ensuring career growth within the company or franchise network. Working as a Restaurant Team Member means contributing not only to individual success but to the overall brand image by consistently supporting operational and customer service standards. The role requires a positive attitude, punctuality, effective communication, and a proactive approach to teamwork. Ultimately, this position is designed for individuals who are motivated to perform with a sense of urgency and a passion for quality service within a dynamic team environment.
Job Requirements
- high school diploma or ged preferred
- serv-safe or local or state food service certification preferred
- ability to work flexible shifts including evenings and weekends
- excellent communication skills
- punctuality and reliability
- ability to stand for extended periods
- customer service experience is a plus
Job Qualifications
- high school diploma or ged preferred
- serv-safe or local or state food service certification preferred
- effective communication skills
- cash management skills
- ability to work as part of a team
- strong planning and organizational skills
Job Duties
- perform assigned workstation duties including making quality products
- preparing ingredients
- taking orders
- providing quality customer service through positive and professional interaction with customers by phone or in person
- acting with a sense of urgency in everything they do
- work as part of a team and assist each other by being on time for their shift
- supporting other workstations during their shift
- completing all closing duties including cleaning at the end of each shift
- enhance the company’s image by complying with uniform and appearance standards
- contribute to an atmosphere of teamwork energy and fun
- accurately use the focus system
- process cash and/or credit card transactions
- support sales efforts by suggestively selling to increase the check average when taking an order
- protect the company’s assets by maintaining organized safe and clean work areas
- comply with safety and security standards at all times
Job Criteria
Experience
No experience required
Job Location
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