Restaurant Supervisor - Sortino's Italian Kitchen

Kalahari Resorts & Conventions is a premier hospitality company known for creating unforgettable vacation experiences centered around America’s Largest Indoor Waterparks. This family-owned company blends African-inspired themes with world-class amenities to offer guests luxurious spas, exciting entertainment, and state-of-the-art convention centers that set the bar high for hospitality standards. With locations in Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA, Kalahari Resorts has earned national recognition, including being named by Forbes as one of America’s Best Midsize Employers and America’s Best Employers for Women. The company also proudly holds the #1 ranking for Best Indoor Water Park by USA TODAY. Part of Kalahari’s mission is to lead with love by caring deeply for their guests, associates, and communities, treating people like family and giving back generously. Through their partnership with charity: water, they are committed to providing clean water to one million people in Africa.

The Restaurant Supervisor role at Sortino’s Italian Kitchen is a key leadership position within Kalahari Resorts’ food and beverage division. This role involves supervising daily restaurant operations while ensuring all service and product quality standards exceed guest expectations. The Restaurant Supervisor will lead by example, delivering exceptional guest experiences with a fun, friendly, professional, and attentive approach to food and beverage service. As part of the leadership team, this position requires training, coaching, and developing associates, fostering a collaborative and positive work environment, and guaranteeing that all equipment and restaurant areas meet cleanliness and maintenance standards. Administrative duties, including adherence to resort policies and safety standards, are also part of the responsibilities. The role demands a commitment to Kalahari’s foundational promise to lead with love, inspiring associates and creating a welcoming atmosphere that supports teamwork and customer satisfaction. Candidates with at least one year of supervisory experience in front-of-house food and beverage operations, specifically in full-service restaurant settings within hotels or resorts, will be well suited for this role. Strong communication skills and a passion for hospitality are essential qualities for success in this position. This full-time opportunity offers exciting career growth potential with the chance to work at one of the industry’s most recognized and respected brands.