Restaurant Supervisor, Niagara Falls State Park

Delaware North Parks and Resorts is a renowned hospitality and food service company with over a century of experience. The company operates across various iconic locations, including national parks, sports arenas, casinos, and hotels. Delaware North values inclusivity, diversity, and growth, offering employees a supportive environment and numerous opportunities for career advancement. Their operations span globally, and the company culture emphasizes delivering exceptional guest experiences while fostering professional development and mobility within the organization.

Currently, Delaware North Parks and Resorts is hiring a seasonal Front of the House Restaurant Supervisor to work at Niagara Falls State Park, located in Niagara Falls, New York. This establishment is the country’s original state park, famous for its stunning waterfalls, abundant wildlife, and engaging attractions like trails, boat rides, and interactive exhibits. Working in such a vibrant and outdoor setting provides a dynamic work experience in a fast-paced environment that welcomes visitors from around the world.

The Restaurant Supervisor role is an exciting opportunity for individuals passionate about hospitality, guest service, and team leadership. This position involves overseeing the front of house team to ensure high-quality customer service and smooth daily operations. Supervisors will be responsible for assigning duties, supporting the team with service tasks when needed, managing cash handling, and assisting with catering events and inventories. Additionally, they play a key role in conducting team member trainings and pre-shift meetings, which are crucial for maintaining service excellence and operational efficiency.

Employees in this role will enjoy competitive pay ranging from $19.00 to $21.00 per hour along with potential access to a comprehensive benefits package that includes health, dental, and vision insurance, 401(k) with company match, paid vacation and parental bonding leave, tuition reimbursement, weekly pay, free shift meals, and more. This role is seasonal but offers the chance to gain valuable experience and the possibility of internal growth within a large hospitality company.

Working at Niagara Falls State Park provides a unique blend of natural beauty and hospitality service, which makes this Supervisor role both challenging and rewarding. The position demands excellent communication skills, self-motivation, leadership capabilities, and a commitment to providing outstanding guest experiences. This role is perfect for candidates with a background in restaurant supervision who thrive in busy environments and enjoy leading teams to success. Delaware North encourages applicants who are eager to engage with guests, manage operations efficiently, and contribute positively to the team atmosphere.

Joining Delaware North means becoming part of a family-owned company dedicated to shaping the future of hospitality. Employees benefit from continuous training, professional development, and meaningful job experiences in extraordinary settings. Whether it is interacting with guests at one of the world’s most famous natural landmarks or contributing behind the scenes to a top-rated service environment, the Restaurant Supervisor position offers a fulfilling career pathway. The company is proud to be an equal opportunity employer that values diverse talents and perspectives, ensuring a welcoming workplace for all individuals regardless of background or identity.