Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,127.45 - $70,734.34
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Employee assistance program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms
Job Description
The Restaurant Supervisor position is an exceptional opportunity within a renowned hospitality company that emphasizes excellence in guest service and employee development. This role reports directly to the Restaurant General Manager, contributing significantly to the operational success and overall guest satisfaction of the restaurant. The company is committed to fostering a culture grounded in core values, often encapsulated by the White Lodging Way (WLW) principles, which promote consistent high standards, associate engagement, and teamwork. As a member of this esteemed establishment, the Restaurant Supervisor plays a crucial role in ensuring that daily operations run smoothly, and service standards are not... Show More
Job Requirements
- Ability to lift and carry objects 30-40 pounds
- Ability to push or pull objects 50-100 pounds
- Ability to sit 10 percent walking 40 percent standing 30 percent bending kneeling lifting climbing 20 percent
- Ability to go between hot and cold temperatures
- Strong communication skills
- Previous experience in restaurant management or supervision
Job Qualifications
- College degree preferred
- Experience in a training or leadership role
- Experience in a high volume restaurant preferred
- Strong organizational and planning skills
- Ability to build and lead effective teams
- Customer focused with strong accountability
- Proficient in Outlook, Excel, Word, and Micros
Job Duties
- Performs all duties in the restaurant as needed
- Takes part in White Lodging Way WLW procedures when necessary
- Implements all WLW training and certification materials
- Maintains WLW Look Books and shift side work checklists
- Prepares restaurant for each shift following WLW scenography guidelines
- Ensures each associate lives the WLW pledge and follows all handbook policies
- Monitors service standards and dining times throughout each shift
- Has a hands on approach to teamwork and is able to assist associates in their service functions
- Monitors seating rotation and capacity to ensure smooth running equitable shifts
- Understands department goals and action plans to achieve them
- Schedules associates using weekly forecast and staffing guides
- Maintains all associate documentation and turns them in timely
- Performs REX and RAPs for all assigned associates
- Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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