Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,776.60 - $69,935.90
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program (EAP)
401(k) Plan
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms
Job Description
This opportunity is with a reputable hospitality organization operating a high-volume restaurant known for its commitment to exceptional guest experiences and employee engagement. The establishment prides itself on its adherence to the White Lodging Way (WLW) principles which emphasize consistent service quality, associate development, and operational excellence. As a key player in the hospitality industry, the restaurant focuses on creating a welcoming environment for guests through dedicated and well-trained staff, ensuring every dining experience meets high standards.
The role of Restaurant Supervisor reports directly to the Restaurant General Manager and plays a pivotal role in managing the daily oper... Show More
The role of Restaurant Supervisor reports directly to the Restaurant General Manager and plays a pivotal role in managing the daily oper... Show More
Job Requirements
- College degree preferred
- experience in a training or leadership role
- experience in a high volume restaurant preferred
- ability to lift and carry objects weighing 30-40 pounds
- ability to push or pull objects 50-100 pounds
- ability to sit 10%, walk 40%, stand 30%, and engage in physical activities including bending, kneeling, lifting, and climbing 20%
- ability to work in varying hot and cold temperatures
Job Qualifications
- College degree preferred
- experience in a training or leadership role
- experience in a high volume restaurant preferred
- proficiency in Outlook
- proficiency in Excel
- proficiency in Word
- proficiency in Micros
- strong team building skills
- excellent organizational and planning abilities
- customer-focused mindset
- accountability
Job Duties
- Performs all duties in the restaurant as needed
- takes part in White Lodging Way (WLW) procedures when necessary
- implements all WLW training and certification materials
- maintains WLW Look Books and shift side work checklists
- prepares restaurant for each shift following WLW scenography guidelines
- ensures each associate lives the WLW Pledge and follows all handbook policies
- monitors service standards and dining times throughout each shift
- has a hands-on approach to teamwork and assists associates in their service functions
- monitors seating rotation and capacity to ensure smooth, equitable shifts
- understands department goals and action plans to achieve them
- schedules associates using weekly forecast and staffing guides
- maintains all associate documentation and submits them timely
- performs REX and RAPs for all assigned associates
- monitors restaurant operational procedures and adjusts as needed to achieve the best possible experience for guests and associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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