Restaurant Supervisor

Shake Shack is a leading hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of 'Setting the Table,' Shake Shack has grown into a globally recognized fast-casual restaurant company dedicated to serving high-quality food with exceptional hospitality. The brand is known for its commitment to putting people first — including team members, guests, and local communities — while emphasizing sustainable practices and positive social impact. Shake Shack’s mission to "Stand For Something Good" resonates throughout every aspect of its operations, from the welcoming atmosphere in each restaurant to the efforts made to support and give back to neighborhoods.

As one of the fastest-growing companies in the hospitality sector, Shake Shack offers an exciting work environment that encourages learning, mentorship, and career development. Joining the Shake Shack #ShackFam means becoming part of a fun, inclusive culture where diversity is celebrated and every voice is valued. Team members have access to hands-on training, continuous professional growth opportunities, and the chance to make meaningful contributions that influence the business and local communities.

The Restaurant Manager role at Shake Shack is pivotal in ensuring seamless daily operations, delivering excellent guest experiences, and fostering a motivated, high-performing team. This position requires a passionate leader who thrives in a fast-paced, high-volume restaurant environment and who is dedicated to coaching their team towards achieving hospitality excellence. The manager will lead by example to enforce compliance with sanitation and safety standards and will implement creative strategies to promote the brand within the local community through outreach and events.

This full-time role demands strong leadership skills, operational expertise, and a customer-focused mindset. The Restaurant Manager is responsible for managing personnel, overseeing food preparation and quality, maintaining inventory controls, and ensuring operational efficiency. In addition, the role offers a unique opportunity to influence workplace culture, driving innovation and engagement among staff, as well as strengthening community connections. By supporting team members with mentorship and development, you will help shape the future success of Shake Shack both locally and beyond.

Shake Shack is proud to provide competitive weekly pay, performance bonuses, comprehensive insurance options including medical, dental, and vision, a 401k plan with company matching, paid time off, and other benefits such as meal discounts and corporate perks. The company’s dedication to employee well-being is evident through programs such as paid parental leave, employee assistance from day one, and flexible spending accounts. If you are passionate about hospitality, eager to lead a dynamic team, and excited to contribute to a company with strong values and community impact, Shake Shack invites you to apply and be a part of something good.