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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,700.00 - $61,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
room discounts
Discounts at restaurants
Cafes
Lounges
Golfing
Skiing
And spa
Movie theater coupons
Career growth opportunities
Paid Time Off
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Kimpton Hotel Monaco Pittsburgh is a distinguished boutique hotel that stands at the crossroads of rich history and modern hospitality. Nestled in the historic James H. Reed building, originally built in 1903, the hotel features 248 rooms that boast a unique blend of old-world architecture and bold, whimsical interiors. This vibrant hotel is located in a city known for its creative revival, making it Pittsburgh's fearless answer to boutique hospitality. The establishment is part of Marcus Hotels & Resorts, a division of The Marcus Corporation, which has a legacy of over 60 years dedicated to operational and service excellence. Marcus... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of experience in a supervisory role preferred
- passion for guest experience personalization
- food handler and alcohol awareness certifications if applicable
- ability to work flexible hours including evenings, weekends, and holidays
- strong multitasking and organizational skills
- good communication skills
- knowledge or ability to learn point-of-sale systems
Job Qualifications
- 1 year of experience in a similar supervisory role is preferred
- passion for crafting and personalizing guest experiences
- highly motivated and flexible, with the ability to take initiative
- food handler and alcohol awareness certifications (if applicable)
- able to prioritize multiple tasks in a dynamic environment
- able to learn, retain, and present product, menu, and allergy information to guests
- knowledge of or ability to learn the restaurant point-of-sale system
- excellent communication and presentation skills
- flexible schedule, able to work evenings, weekends, and holidays when needed
Job Duties
- Lead service education through daily line-ups
- new staff training programs
- ongoing development programs and seminars
- daily evaluation of restaurant service performance
- employee discussion and evaluations
- coordination of timely food production
- Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests
- Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll
- Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open
- Help to fill any open positions with qualified candidates
- Monitor the cleanliness of the restaurant internally and externally
- Coordinate kitchen cleanliness with Chef
- Coordinate service area maintenance when necessary
- Supervise all non-supervisory employees
- Assist with interviewing, hiring, and training employees
- planning, assigning and directing work
- appraising performance
- rewarding and coaching employees
- addressing complaints and resolving problems
- Other duties as assigned by Food & Beverage leadership or Hotel GM
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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