Restaurant Shift Supervisor

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, serving millions of guests across the United States and internationally. Known for creating unforgettable moments, CEC Entertainment focuses on delivering joy through food, fun, and family-friendly experiences. Peter Piper Pizza is a cornerstone of this portfolio, offering a neighborhood pizzeria atmosphere that combines quality food, engaging entertainment, and a commitment to making every guest visit memorable. With over 120 locations across 45 states and 18 countries, Peter Piper Pizza has become a beloved destination for families seeking a safe and enjoyable environment to connect and celebrate together.

At Peter Piper Pizza, the company culture embodies the values of food, fun, and family, ensuring that these principles are at the heart of every interaction. The establishment is committed to providing an environment where guests feel welcomed and appreciated, and where team members are supported and encouraged to grow. As part of CEC Entertainment, Peter Piper Pizza offers numerous career opportunities and emphasizes upward mobility, with 70% of its management team comprised of internal promotions. This strategic focus on development ensures a vibrant workplace where employees can pursue long-term growth and advancement.

The Shift Supervisor role at Peter Piper Pizza is essential in upholding the brand’s high standards for guest hospitality and operational excellence. This position involves contributing to the execution of restaurant operations by ensuring guests receive outstanding service, high-quality food products, and enjoy a clean and safe environment. The Shift Supervisor acts as a leader and mentor within the team, coaching and developing Team Members, Certified Trainers, Team Leads, and Key Holders. They play a critical role in maintaining smooth restaurant operations, managing labor costs, controlling food waste, and ensuring profitability. The position also includes operational duties such as opening and closing the restaurant, assigning daily tasks, and enforcing compliance with company policies and safety regulations.

This job offers a dynamic and fast-paced work environment ideal for individuals who thrive in hospitality and team leadership roles. It requires excellent interpersonal skills to interact effectively with guests and co-workers alike, as well as the physical ability to perform essential job functions involving standing, bending, lifting, and walking during shifts. Reasonable accommodations may be made for individuals with disabilities to perform these necessary functions.

Peter Piper Pizza supports its employees with a comprehensive benefits package designed to enhance well-being and work-life balance. Benefits include telemedicine access, early wage access through a "Work Today, Get Paid Tomorrow" program, 401(k) retirement plans, employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, and financial relief resources. Additional medical, dental, vision, life, and disability coverage are available based on employment status, along with paid sick leave, vacation time, and holidays where applicable. The company values diversity and inclusion deeply, fostering a culture that respects and celebrates different backgrounds and perspectives. As an Equal Opportunity Employer, CEC Entertainment ensures a work environment free from discrimination based on race, gender, age, disability, or any federal, state, or local protected class.