Restaurant Shift Supervisor

CEC Entertainment, LLC, headquartered in Irving, Texas, is a prominent leader in the family dining and entertainment industry, renowned for operating the iconic brands Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. With a presence spanning nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, the company has established itself as a trusted name in providing memorable family experiences centered around fun, food, and play. The company’s commitment to safety, community support, and employee well-being is reflected in initiatives such as the Kid Check® program, significant charitable contributions exceeding $24 million to schools and nonprofits, and recognition like the 2025 “Best in STEM” award and being named one of America’s Greatest Workplaces.

Peter Piper Pizza, one of CEC Entertainment’s flagship brands, offers a neighborhood pizzeria experience that combines quality food with engaging entertainment, ensuring that fun isn’t an add-on but baked right into the experience. It fosters family connections and community through various attractions designed to support physical wellness and strengthen children's motor skills. The brand embodies values of food, fun, and family, striving to make every guest visit memorable by delivering exceptional hospitality, quality products, and a clean, safe environment.

The Shift Supervisor role at Peter Piper Pizza is a vital leadership position responsible for executing the company’s operational standards and ensuring an outstanding guest experience. This role involves overseeing daily restaurant operations, managing team members’ performance, and maintaining a safe and welcoming environment. The Shift Supervisor plays a crucial role in supporting career growth within the organization by coaching, training, and developing teams that include Certified Trainers, Team Leads, and Key Holders. With a strong emphasis on upward mobility, 70% of the management team at Peter Piper Pizza is promoted internally, highlighting the company’s investment in its employees’ career paths.

This role requires a minimum age of 18, high school diploma or GED, and prior supervisory or training experience, preferably within the restaurant or hospitality industry. The Shift Supervisor is tasked with opening and closing the restaurant, ensuring profitability through efficient labor and food waste control, modeling guest hospitality expectations, and enforcing compliance with company policies and safety regulations. Physical demands of the job include lifting up to 50 pounds and performing various physical activities throughout the shift.

Peter Piper Pizza offers competitive benefits, including access to telemedicine, early wage access through the innovative “Work Today, Get Paid Tomorrow” program, a 401(k) retirement plan, employee meal discounts, tuition savings, scholarships, and financial relief resources. Full-time employees receive comprehensive medical, dental, and vision coverage, paid sick and vacation time, paid holidays where applicable, Flexible Spending Account (FSA) and Health Savings Account (HSA) options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support. Part-time employees have access to fixed indemnity medical coverage and voluntary benefits. The company adheres strictly to state and local compliance regulations concerning paid sick leave and other employee benefits.

Peter Piper Pizza and CEC Entertainment value diversity and inclusion deeply. The company is committed to fostering a culture that celebrates all backgrounds, experiences, and perspectives, ensuring a welcoming and equitable workplace for all employees. Accommodations are provided for individuals with disabilities, reinforcing the company’s dedication to an inclusive work environment. By joining the Peter Piper Pizza family, employees become part of a dynamic culture focused on growth, development, and making every guest interaction extraordinary.