Restaurant Shift Manager

Pollo Campero is a renowned restaurant brand that originated in Guatemala in 1971 with its signature hand-breaded chicken recipe. Over the past 50 years, Pollo Campero has grown into one of the fastest-expanding restaurant brands, known for delivering authentic flavors and exceptional service. The company prides itself on its mission to spread Sabor Campero and serve every guest with excellence and joy. Rooted in family values and driven by growth, Pollo Campero has cultivated a welcoming environment where employees can thrive and build lasting careers. This commitment to internal growth is highlighted by the fact that over 80 percent of their leaders have started as crew members, reflecting the brand's dedication to promoting from within and supporting its team members' career advancement.

The role of a Shift Manager at Pollo Campero is vital in maintaining the brand's standards and ensuring smooth restaurant operations. This hands-on leadership position requires someone who can effectively lead and motivate a team while managing daily tasks with minimal supervision. The Shift Manager plays a critical role as a trainer, problem solver, and the face of Pollo Campero on the restaurant floor. They are responsible for coaching crew members, ensuring compliance with operational and safety protocols, and handling customer concerns to guarantee guest satisfaction. This position offers a real opportunity for career growth, with the potential to advance to the role of General Manager, emphasizing Pollo Campero's commitment to developing its leaders from within.

Candidates for this role should possess a high school diploma or equivalent and have at least one year of experience in a similar leadership or customer service position. A successful Shift Manager at Pollo Campero demonstrates a strong leadership mindset, a guest-first attitude, and the ability to foster teamwork. Bilingual skills in English and Spanish are essential, reflecting the diverse customer base and workplace environment. The role also requires comfort with using basic computer systems and physical ability to lift or push up to 50 pounds and stand for extended periods. Flexible availability is necessary, including nights, weekends, and holidays, to meet the demands of the restaurant business.

Pollo Campero offers competitive compensation for this role, with pay ranging from $18.00 to $19.00 per hour. Employees benefit from a comprehensive package that includes medical, dental, and vision insurance, paid time off, flexible scheduling, and a 401(k) plan. Additional perks include employee discounts on their popular menu items and paid training to support professional development. Working at Pollo Campero means becoming part of a fast-paced, energetic team dedicated to delivering exceptional food and service. It is an excellent opportunity for those seeking to add flavor to their careers and grow within a supportive and family-oriented company.