Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,200.00 - $72,000.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
meal discounts
staff training

Job Description

Shake Shack is a renowned American fast-casual restaurant chain known for its high-quality food, friendly service, and vibrant atmosphere. Founded in 2004, it has grown rapidly, becoming a widely recognized name in the restaurant industry and a beloved destination for those who appreciate good food and great customer experience. Shake Shack specializes in classic American fare such as burgers, hot dogs, chicken sandwiches, fries, and shakes, all made with premium ingredients and cooked to perfection. Their commitment to sustainability, community engagement, and employee development has positioned them as a leader in the quick-service restaurant sector. They pride themselves on creating not just a meal but a unique dining experience for guests of all ages.

The role of Restaurant Shift Manager at Shake Shack offers an exciting opportunity for individuals passionate about hospitality and leadership. This full-time position is designed for positive and enthusiastic candidates who enjoy working in a fast-paced environment and serving customers with a smile. As a Shack Shift Manager, you will play a critical role in maintaining operational excellence during your shift, ensuring the highest standards of safety, cleanliness, quality, and speed. You will be responsible for managing the flow of service and supporting the team to deliver an exceptional guest experience consistently.

In this role, you lead a team of hourly Team Members, helping to build a high-performance work environment. This involves training, motivating, and mentoring staff to reach their full potential while fostering a collaborative and respectful culture. Additionally, the Shift Manager is tasked with completing various operational support functions, including purchasing, receiving, and inventory management, all vital to the smooth functioning of the restaurant. You will also ensure that all shifts comply with applicable laws and company policies related to wage and hour regulations, Equal Employment Opportunity (EEO), and health department standards.

Working at Shake Shack means joining the "Shack Fam," a company culture that values fun, hard work, and personal growth. The position offers a clearly defined path for career advancement within the company, along with increasing responsibility and pay, with a salary range between USD 43,200 and 72,000 per year. If you are eager to develop a management career in a respected and expanding restaurant brand, this role provides an excellent platform to gain valuable experience and grow professionally.

Job Requirements

  • High school diploma or equivalent
  • Availability to work full-time
  • Ability to work flexible shifts including weekends and holidays
  • Must have legal authorization to work in the country
  • Strong organizational skills
  • Ability to handle multiple tasks efficiently

Job Qualifications

  • Experience in a fast-paced restaurant environment
  • Previous leadership or management experience preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a team
  • Knowledge of safety and health regulations
  • Basic understanding of inventory and purchasing processes

Job Duties

  • Lead the day-to-day operational excellence of the Shack
  • Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performance team of hourly Team Members
  • Complete operational support functions such as purchasing, receiving, inventory
  • Ensure compliance with wage and hour, EEO, Department of Health regulations

Job Criteria

Experience

Mid Level (3-7 years)


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