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Restaurant Shift Leader - Unit 984

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
medical benefits
Dental benefits
vision benefits
short-term disability benefits
Long-term disability benefits
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a well-established American fast-food restaurant chain known for its distinctive burgers and commitment to quality and customer service. Founded in 1950, Whataburger has grown into a beloved brand with a passionate fan base across various states. The company emphasizes bold leadership, integrity, teamwork, and community involvement. Whataburger prides itself on not only serving delicious food but also investing deeply in the growth and well-being of its employees, referred to as Family Members. The company offers a collaborative and supportive work environment where every team member is valued and encouraged to contribute to the restaurant's success.

The role of a Shift Leader at Whataburger is a critical position that ensures operations run smoothly during each shift. This role is designed for individuals who are passionate about leadership and customer service and want to make a meaningful impact within their team and the restaurant. Shift Leaders at Whataburger drive operational excellence by maintaining high standards of quality, service, cleanliness, and safety. They serve as mentors and coaches, helping new employees adapt quickly and assisting seasoned team members in developing their skills and confidence.

Shift Leaders collaborate closely with Restaurant Managers to enhance leadership skills and strengthen overall operational capabilities. They manage shift operations, oversee scheduling, and foster a positive work environment where teamwork and communication thrive. This role offers flexible schedules, including day, night, evening, and overnight shifts, making it adaptable to a variety of lifestyles. Additionally, Whataburger provides competitive pay and benefits packages to support the well-being and career growth of its Shift Leaders.

Some notable perks of being a Shift Leader include competitive weekly pay, paid time off, access to 401(k) matching programs, and comprehensive medical, dental, and vision insurance coverage. The company also offers disability benefits, scholarships for employees’ dependents, career development opportunities with clear advancement paths, and various discounts on meals, wireless services, and fitness programs. Shift Leaders have the chance to develop their leadership capabilities through ongoing training and leadership sessions, positioning them for future success within the organization.

Working as a Shift Leader means leading by example, motivating team members, and creating an environment where high-quality food and excellent service are delivered consistently. The role demands someone who can handle physical requirements, including standing for up to 10 hours and lifting up to 55 pounds. It also requires resilience, multitasking skills, and the ability to maintain dependable attendance, especially during variable hours that include nights, weekends, and holidays.

Whataburger is committed to equal employment opportunities and a diverse workforce, welcoming applicants regardless of race, color, religion, gender, sexual orientation, and other protected statuses. The company also participates in the federal E-Verify program to ensure lawful employment practices.

This exciting opportunity to join the Whataburger team as a Shift Leader means becoming part of a dynamic, growing company that values its employees and offers a nurturing environment for personal and professional growth. If you're ready to take on a leadership role that provides both challenges and rewards, Whataburger offers the perfect platform to make a difference, learn new skills, and advance your career with a dedicated team by your side.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • ability to stand up to 10 hours
  • ability to lift up to 55 lbs
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to pass exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training
  • leadership and team-building skills

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations
  • assist at neighboring locations or provide leadership support within the market

Job Criteria

Experience

Mid Level (3-7 years)


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