Whataburger Restaurants logo

Restaurant Shift Leader - Unit 840

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement celebration

Job Description

Whataburger is a renowned fast-food restaurant chain that has been serving quality burgers and meals since 1950. Known for its commitment to operational excellence and customer satisfaction, Whataburger has developed a strong reputation for combining bold leadership and a team-oriented culture. The company emphasizes growth, coaching, and development of its employees, fostering an environment where every team member can thrive and contribute meaningfully. Whataburger presents itself not merely as a restaurant but as a vibrant community where all Family Members collaborate to deliver an outstanding dining experience. Since its inception, the establishment has invested heavily in people, creating opportunities for career development and providing comprehensive benefits to support employees' well-being and progress.

The Shift Leader role at Whataburger is a vital position responsible for driving operational success and maintaining the smooth functioning of each shift in the restaurant. This is a hands-on leadership role that involves managing team members, ensuring quality service, and fostering a positive work culture. A Shift Leader supports the Restaurant Manager by honing leadership skills, managing shift operations, and leading by example. The role demands an individual who can motivate Family Members, coach new hires, and help seasoned employees reach their full potential. It is about leading with integrity, guiding the team confidently through busy periods, and turning challenges into growth opportunities. The position also emphasizes collaboration, effective communication, and accountability, ensuring that every shift maintains high standards of food safety, cleanliness, and customer satisfaction.

In addition to offering competitive weekly pay, Whataburger provides flexible schedules with day, night, evening, and overnight shift options to accommodate diverse lifestyles. Employees also benefit from paid time off, a 401(k) plan with matching contributions, and comprehensive medical, dental, and vision insurance. The company supports long-term disability benefits and emphasizes career growth, providing a clear pathway toward leadership roles that can lead to six-figure incomes for top-performing Operating Partners. The scholarship programs and educational assistance underscore Whataburger's dedication to employee advancement, including free English-language classes, college-level courses, and reduced tuition degree pathways. Employees enjoy discounted meals, wireless service, computer and software discounts, fitness and gym memberships, as well as awards and recognition programs. This supportive and inclusive environment makes Whataburger a dynamic and rewarding place to advance one's career in restaurant leadership.

Job Requirements

  • be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • high school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • ServSafe Food Certification or ability to obtain and pass the exam during training
  • ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • strong leadership and interpersonal skills

Job Duties

  • lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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