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Restaurant Shift Leader - Unit 497

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $16.75
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain that has been serving its customers with quality and flavor since 1950. Known for its iconic burgers and vibrant team culture, Whataburger prides itself on fostering bold leadership and providing growth opportunities to its employees. The company stands out not just for its delicious food but for its commitment to investing in people who lead with integrity, serve with heart, and bring their best flavor to the team. With a mission to create an environment where collaboration and fun go hand-in-hand, Whataburger continues to be a leader in the quick-service restaurant industry by emphasizing teamwork, accountability, and positive work culture.

The role of Shift Leader at Whataburger is a dynamic and crucial position designed for individuals ready to take on leadership responsibilities within a fast-paced restaurant setting. As a Shift Leader, you become the spark that keeps the restaurant running smoothly through every shift, driving operational excellence and maintaining quality, service, and cleanliness standards. You will play an integral role in coaching and motivating Family Members, helping new hires quickly develop their skills and seasoned team members enhance their performance. This role requires hands-on leadership to manage food costs, labor, sales performance, and inventory processes effectively while upholding stringent food safety, workplace safety, and sanitation regulations.

In this position, your leadership capabilities will be honed through direct partnership with the Restaurant Manager team, where you will develop your shift-management skills, reinforce operational processes, and build confidence as a leader. The Shift Leader is charged with fostering teamwork, communication, and a culture where everyone feels accountable and positive about their work environment. By preparing, leading, and transitioning shifts, you ensure the restaurant operates like a well-oiled fryer, turning challenges into opportunities for growth and improvement.

Moreover, Whataburger provides its Shift Leaders with numerous benefits and career development avenues, including competitive weekly pay, flexible scheduling across day, night, evening, and overnight shifts, paid time off, and a 401(k) match program. Health and wellness benefits, such as medical, dental, and vision coverage, along with short-term and long-term disability benefits, are also part of the package. The company offers clear career paths that can lead to six-figure incomes for Operating Partners, scholarship programs via the Whataburger Family Foundation, education support ranging from English-language learning to reduced-tuition degree pathways, and discounts on meals, wireless services, software, and fitness memberships.

The Whataburger culture champions boldness, integrity, and teamwork, encouraging everyone to bring their unique flavor to the table. Whether you're leading a shift or supporting behind the scenes, this role promises a fulfilling career where you can grow professionally and impact the organization positively.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Possess a high school diploma/GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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