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Restaurant Shift Leader - Unit 4

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain that has been serving its customers since 1950. Known for its bold leadership, quality service, and commitment to its community, Whataburger is more than just a place to grab a burger; it's a place where individuals can grow, lead, and make an impactful difference. With a focus on integrity, teamwork, and customer satisfaction, Whataburger has cultivated a culture that values collaboration and encourages team members to bring their best flavor to the table. Recognized for its dedication to employee development, Whataburger offers clear career paths, opportunities for growth, and supportive programs like scholarships and hardship grants through the Whataburger Family Foundation. From flexible scheduling to comprehensive education support, Whataburger ensures its employees are equipped to succeed in their careers and personal lives.

The Shift Leader role at Whataburger is an essential position responsible for driving operational excellence and managing the restaurant during shifts to ensure high standards of quality, service, and cleanliness. As a Shift Leader, you are the spark that keeps the restaurant running smoothly, taking charge of the team and guiding them through busy periods with confidence and enthusiasm. You will play a crucial role in coaching and training Family Members, helping new hires quickly adapt and supporting seasoned team members to enhance their skills. The position demands leadership skills, the ability to multitask, and a commitment to food safety and sanitation standards.

Shift Leaders partner closely with Restaurant Managers to develop leadership capabilities and strengthen operational foundations. This role offers competitive weekly pay and flexible shift schedules, including day, night, evening, and overnight options. Paid time off and a 401(k) match program enhance the compensation package, alongside competitive medical, dental, and vision benefits. Short-term and long-term disability benefits further support employees' well-being. Moreover, Whataburger actively promotes career development, offering a clear path toward leadership roles that can lead to six-figure incomes.

Additional perks include discounted meals, wireless service discounts, computer and software discounts, gym membership deals, and recognition programs that celebrate employee achievements. Whataburger fosters a culture where everyone works together, communicates openly, and strives for a positive and accountable work environment. Whether leading the line or supporting operations behind the scenes, this role is ideal for those ready to take their first big step into leadership, grow their skills, and contribute to a dynamic and supportive team environment. Whataburger supports equal employment opportunities and is committed to diversity and inclusion in the workplace.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 pounds and meet physical demands
  • have experience coaching or leading teams
  • have strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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