Whataburger Restaurants logo

Restaurant Shift Leader - Unit 344

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain that has been serving delicious, made-to-order burgers and other mouth-watering menu items since 1950. Proudly rooted in Texas, Whataburger has grown to become a beloved brand known for its commitment to quality, customer service, and community values. The company emphasizes bold leadership, integrity, and teamwork as its core principles. Whataburger is more than just a fast-food chain; it is a place where employees, referred to as Family Members, are valued and where growth opportunities abound. The chain fosters an environment where individuals can learn, develop their skills, and take on leadership roles within the organization, all while delivering exceptional food and service to customers.

The role of Shift Leader at Whataburger is a vital position responsible for maintaining operational excellence and ensuring the smooth running of the restaurant during each shift. Shift Leaders act as the driving force behind the team, inspiring Family Members to deliver outstanding service and uphold the brand’s quality and cleanliness standards. This leadership role involves coaching, training, and motivating team members to enhance their skills and confidence, ensuring that both new hires and experienced staff thrive in their roles. Shift Leaders work closely with Restaurant Managers to develop their leadership capabilities and contribute to the operational success of the restaurant.

In this position, Shift Leaders oversee critical restaurant functions such as food safety, workplace sanitation, labor management, inventory control, and sales performance. They play a crucial role in fostering a positive work environment characterized by teamwork, communication, and accountability. Shift Leaders are also instrumental during busy periods, energizing the team and managing challenges effectively. The role requires flexibility in scheduling, including day, evening, night, and overnight shifts, to meet business needs and maintain dependable attendance.

Whataburger values its employees and offers competitive weekly pay, medical, dental, and vision benefits, retirement plans with 401(k) matching, paid time off, and various discounts. The company provides a clear career path with significant growth potential, including opportunities to earn six-figure incomes as Operating Partners. Additional perks include educational support with free English-language learning and reduced-tuition degree programs, scholarship programs for dependents, and wellness incentives like fitness discounts. Overall, the Shift Leader role at Whataburger presents an excellent opportunity for individuals passionate about leadership, customer service, and career advancement in a dynamic and supportive environment.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands

Job Qualifications

  • Possess experience coaching or leading teams
  • Have strong customer service, communication, and multitasking skills
  • Hold ServSafe Food Certification or ability to obtain during training
  • Demonstrate leadership and team collaboration skills
  • Display commitment to upholding quality and safety standards

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members to enhance skills and confidence
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to ensure smooth restaurant functioning

Job Criteria

Experience

Mid Level (3-7 years)


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