
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
meal discounts
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is an iconic American fast-food restaurant chain known for its fresh, made-to-order burgers and commitment to quality service since its founding in 1950. Headquartered in San Antonio, Texas, Whataburger has grown to become a beloved brand across multiple states, recognized for its delicious menu and its strong emphasis on team culture and leadership development. The company prides itself on creating an environment where employees can thrive, grow their skills, and build rewarding careers. Whataburger operates with a family-first philosophy, often referring to employees as Family Members and supporting their personal and professional advancement through various benefits, educational programs, and scholarship opportunities.
The role of Shift Leader at Whataburger is pivotal to the restaurant's success and daily operations. As a Shift Leader, you will be the driving force behind maintaining operational excellence during your scheduled shifts, ensuring that quality, service, and cleanliness standards are consistently met or exceeded. You'll play a crucial role in coaching and training team members to improve their skills and confidence, fostering a positive and productive work environment. This position is designed for individuals who are ready to take on leadership responsibilities, oversee shift management, and support business goals such as food and labor cost control, sales performance, and inventory management.
In this job, you will work closely with the Restaurant Manager team to develop your leadership capabilities, manage team dynamics during busy periods, and handle operational challenges effectively. Strong communication and multitasking skills are essential, as the shift leader must juggle various responsibilities while keeping the team motivated and aligned with Whataburger’s core values of integrity, service, collaboration, and continuous growth. The company offers flexible scheduling to accommodate various shifts, including day, night, evening, and overnight options, making it suitable for those seeking adaptable work hours.
Additionally, Whataburger provides an attractive compensation package, including competitive weekly pay, paid time off, and a 401(k) plan with a dollar-for-dollar match up to 4%. Medical, dental, and vision insurance options are available, along with short-term and long-term disability benefits. Whataburger also invests in the ongoing education and development of its employees through free English-language learning classes, college-level courses at no cost, reduced-tuition degree pathways, and scholarship programs for dependents. Employees enjoy various discounts such as on meals, wireless service, computers, software, and gym memberships, as well as recognition programs and retirement celebrations.
This leadership position not only offers a clear path for career advancement within Whataburger, including opportunities to reach six-figure incomes as an Operating Partner, but also provides an inclusive and supportive environment where every team member’s contribution is valued. Whataburger champions diversity and equal employment opportunities and participates in the federal E-Verify Program. The Shift Leader role is based primarily at your home restaurant location, with occasional support required at nearby stores or within the market region. The company seeks individuals who are dependable, passionate about delivering excellent customer service, and eager to move forward boldly in their leadership journey.
The role of Shift Leader at Whataburger is pivotal to the restaurant's success and daily operations. As a Shift Leader, you will be the driving force behind maintaining operational excellence during your scheduled shifts, ensuring that quality, service, and cleanliness standards are consistently met or exceeded. You'll play a crucial role in coaching and training team members to improve their skills and confidence, fostering a positive and productive work environment. This position is designed for individuals who are ready to take on leadership responsibilities, oversee shift management, and support business goals such as food and labor cost control, sales performance, and inventory management.
In this job, you will work closely with the Restaurant Manager team to develop your leadership capabilities, manage team dynamics during busy periods, and handle operational challenges effectively. Strong communication and multitasking skills are essential, as the shift leader must juggle various responsibilities while keeping the team motivated and aligned with Whataburger’s core values of integrity, service, collaboration, and continuous growth. The company offers flexible scheduling to accommodate various shifts, including day, night, evening, and overnight options, making it suitable for those seeking adaptable work hours.
Additionally, Whataburger provides an attractive compensation package, including competitive weekly pay, paid time off, and a 401(k) plan with a dollar-for-dollar match up to 4%. Medical, dental, and vision insurance options are available, along with short-term and long-term disability benefits. Whataburger also invests in the ongoing education and development of its employees through free English-language learning classes, college-level courses at no cost, reduced-tuition degree pathways, and scholarship programs for dependents. Employees enjoy various discounts such as on meals, wireless service, computers, software, and gym memberships, as well as recognition programs and retirement celebrations.
This leadership position not only offers a clear path for career advancement within Whataburger, including opportunities to reach six-figure incomes as an Operating Partner, but also provides an inclusive and supportive environment where every team member’s contribution is valued. Whataburger champions diversity and equal employment opportunities and participates in the federal E-Verify Program. The Shift Leader role is based primarily at your home restaurant location, with occasional support required at nearby stores or within the market region. The company seeks individuals who are dependable, passionate about delivering excellent customer service, and eager to move forward boldly in their leadership journey.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- have experience coaching or leading teams
- strong customer service, communication, and multitasking skills
- possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- experience coaching or leading teams
- strong customer service skills
- excellent communication skills
- effective multitasking abilities
- possession of ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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