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Restaurant Shift Leader - Unit 1297

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
Computer & Software Discounts
Fitness Discounts
recognition programs
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain established in 1950 that has become synonymous with delivering delicious burgers and outstanding customer service. Known for its commitment to quality and its strong emphasis on employee growth and development, Whataburger offers more than just a meal; it provides an opportunity for individuals to build a rewarding career in the food service industry. The company prides itself on creating a workplace where bold leadership and teamwork are valued, and where each team member plays a crucial role in the overall success of the restaurant operations. As a business, Whataburger focuses on operational excellence, ensuring that every shift runs smoothly and every customer experiences exceptional service. With a focus on integrity, collaboration, and innovation, Whataburger fosters a positive work culture that encourages learning, growth, and fun.

The role of Shift Leader at Whataburger is critical to the restaurant's success. As a Shift Leader, you will be the driving force that keeps the restaurant operating efficiently. Your responsibilities include managing daily operations, leading the team during shifts, and ensuring that all quality, safety, and service standards are met. You will serve as a coach and mentor to Family Members, helping new hires learn their roles quickly and enabling experienced employees to enhance their skills. This position is ideal for individuals who are passionate about leadership and customer service and who are looking to develop their management skills in a dynamic, fast-paced environment. Working closely with the Restaurant Manager team, Shift Leaders develop the capabilities needed to manage shifts effectively while contributing to the broader goals of the restaurant.

Shift Leaders receive competitive weekly pay and enjoy flexible schedules with options for day, night, evening, and overnight shifts. The role offers a comprehensive benefits package that includes paid time off, medical, dental, and vision insurance, as well as short-term and long-term disability coverage. Whataburger supports career development and growth with clear pathways to leadership roles that can lead to six-figure earnings. Additional perks include scholarship programs for dependents, hardship grant assistance, free English-language learning courses, discounted college-level courses, and various employee discounts on meals, wireless services, computer software, and fitness memberships. Recognition programs and retirement celebrations add to the supportive and rewarding work environment. This position is based at the home restaurant, with occasional opportunities to assist at neighboring locations or participate in leadership sessions throughout the market. Whataburger is committed to equal employment opportunities and maintains a diverse and inclusive workplace environment.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication skills
  • Multitasking abilities
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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