Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1175

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
meal discounts
wireless service discounts
computer and software discounts
Fitness and gym discounts
Awards and recognition programs
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its distinctive and flavorful burgers, and a commitment to strong leadership and community engagement. Founded in 1950, Whataburger has established itself as a prominent player in the quick-service restaurant industry, especially in the southern United States. Known for delivery of high-quality, made-to-order meals, Whataburger combines a family-friendly culture with opportunities for career growth within its operations. With over 800 locations, the company focuses not only on serving delicious food but also on nurturing its team members through leadership development, educational programs, and comprehensive benefits.

The Shift Leader role at Whataburger serves as a pivotal position within the restaurant's management hierarchy. As a Shift Leader, the individual acts as a key driver in maintaining operational excellence and ensuring smooth restaurant performance during shifts. This position offers the unique opportunity to lead daily operations, coach and motivate team members—referred to as Family Members—and maintain high standards in food quality, customer service, workplace safety, and cleanliness. The role demands a dynamic leader who can manage challenges proactively, foster teamwork, and maintain a positive work environment while upholding company policies and goals.

Whataburger provides competitive weekly pay and flexible scheduling options including day, night, evening, and overnight shifts, catering to a variety of lifestyles and commitments. The employment type can be categorized as hourly with paid time off eligibility. Employees also benefit from 401(k) matching up to 4%, medical, dental, and vision insurance options, short and long-term disability benefits, and a multitude of discount programs ranging from wireless services to gym memberships. The company invests deeply in employee development, offering scholarships through the Whataburger Family Foundation, hardship grant assistance, and access to no-cost college-level courses and English language programs.

In this leadership capacity, the Shift Leader collaborates closely with the Restaurant Manager to refine leadership skills and strengthen operational strategies. The role extends beyond typical shift management nuances, allowing the Shift Leader to actively contribute to the restaurant’s performance metrics such as food cost control, labor cost efficiency, sales, and inventory management. The working environment is supportive, inclusive, and encourages open communication, accountability, and recognition, all designed to advance individual and team success.

Working primarily at the home store location, Shift Leaders occasionally provide assistance at other nearby units within the market to support operational needs. The role also includes opportunities to attend leadership training, business meetings, and company events that align with career advancement and personal growth. Whataburger's strong emphasis on equal employment opportunity highlights its commitment to diversity and fairness in hiring practices.

Joining Whataburger as a Shift Leader means becoming part of an iconic brand committed to fostering bold leadership, providing meaningful career pathways, and cultivating a spirited and collaborative team culture. It is an ideal position for those who thrive in dynamic, fast-paced food service environments and who aspire to develop their leadership potential with a company that values integrity, teamwork, and excellence.

Job Requirements

  • Be at least 18 years of age
  • possess high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, and variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours and lift up to 55 lbs
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • multitasking abilities
  • ability to obtain or possess ServSafe Food Certification

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires adapt quickly and seasoned members improve
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to ensure smooth restaurant functioning

Job Criteria

Experience

Mid Level (3-7 years)


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