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Restaurant Shift Leader - Unit 1136

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $14.50
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Educational support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain known for its commitment to quality, bold leadership, and community values. Established in 1950, Whataburger has built a strong legacy of serving delicious, made-to-order burgers with a dedication to customer satisfaction and team collaboration. The company prides itself on fostering a culture where employees are encouraged to grow, take on leadership roles, and contribute meaningfully to the business and their communities. With a reputation for operational excellence and a friendly work environment, Whataburger offers a unique opportunity to be part of a brand where every team member plays a crucial role in creating memorable dining experiences.

The role of Shift Leader at Whataburger is essential to maintaining the restaurant's high standards of quality, service, and cleanliness. As a Shift Leader, you will be the driving force behind the smooth operation of shifts, ensuring that the restaurant runs efficiently and that every customer receives excellent service. This role involves coaching and motivating Family Members (employees), managing shift operations, supporting business goals related to food and labor costs, and maintaining safety and compliance standards. A successful Shift Leader at Whataburger leads by example, encourages teamwork, and helps build a positive work culture that empowers their team members to excel.

This is a part-time or full-time position that offers competitive weekly pay along with flexible schedules that may include day, night, evening, or overnight shifts. The role provides opportunities for career development and growth, leading to a clear career path that can culminate in a six-figure income for Operating Partners. Benefits include medical, dental, and vision insurance, paid time off, 401(k) matching, disability coverage, educational support, and various employee discounts. Shift Leaders also have access to programs like the Whataburger Family Foundation Scholarship and Hardship Grant Assistance, reflecting the company’s commitment to supporting its employees and their families.

Working as a Shift Leader at Whataburger means embracing responsibility and opportunity. You will collaborate closely with Restaurant Managers to develop your leadership skills and operational knowledge, acquiring valuable experience in the fast-food industry. The position requires flexibility and dedication, with the ability to work varied shifts and maintain dependable attendance. Physical demands include standing for long periods and lifting up to 55 pounds. The role is both challenging and rewarding, offering a chance to grow within a supportive team environment and contribute to a respected brand that values integrity and bold leadership.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, and holidays
  • maintain dependable attendance
  • ability to stand up to 10 hours
  • ability to lift up to 55 lbs
  • experience coaching or leading teams
  • possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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