
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
Wireless Discounts
Software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved American fast-food restaurant chain known for its made-to-order burgers and distinctive customer service since its establishment in 1950. With a strong presence primarily in the southern United States, Whataburger prides itself on a culture that values integrity, teamwork, and community involvement. The company has a reputation for fostering employee development and offering clear career paths that enable team members to grow their skills and rise within the organization. Whataburger's commitment to quality food, exceptional service, and a welcoming environment has made it a household name and a favored dining destination for millions of customers.
The Shift Leader role at Whataburger is a pivotal position that ensures the smooth daily operations and success of the restaurant. This role requires the ability to lead and inspire a team while maintaining high standards of food quality, customer service, and cleanliness. A Shift Leader at Whataburger acts as the spark that keeps the restaurant running efficiently by managing shift operations, coaching Family Members, and promoting a positive work culture. The position involves collaboration with Restaurant Managers to refine leadership skills and operational capabilities. Additionally, Shift Leaders are entrusted with responsibilities related to food safety, cost controls, and inventory management, which contribute to the restaurant’s overall performance.
Working as a Shift Leader is more than managing tasks; it’s about making a meaningful impact by helping team members grow and delivering an exceptional experience for customers. Whataburger offers competitive weekly pay, flexible scheduling with day, night, evening, and overnight shifts, and a comprehensive benefits package including paid time off, 401(k) matching, medical, dental, vision coverage, disability benefits, career development opportunities, and scholarships through the Whataburger Family Foundation. Employees also enjoy perks such as discounted meals, wireless and gym discounts, software deals, awards and recognition programs, and a retirement celebration program.
The role is based primarily at the home restaurant but may also involve supporting nearby locations or participating in business and leadership meetings that aid professional growth. Eligibility for this position requires individuals to be at least 18 years old with a high school diploma or equivalent experience, open availability including weekends and holidays, and the physical ability to meet the demands of the job. Whataburger values equal employment opportunities and adheres to the federal E-Verify program to ensure a diverse and inclusive workplace. For those eager to advance their leadership journey in a vibrant, supportive environment, the Shift Leader role at Whataburger represents a recipe for success and a path to a rewarding career.
The Shift Leader role at Whataburger is a pivotal position that ensures the smooth daily operations and success of the restaurant. This role requires the ability to lead and inspire a team while maintaining high standards of food quality, customer service, and cleanliness. A Shift Leader at Whataburger acts as the spark that keeps the restaurant running efficiently by managing shift operations, coaching Family Members, and promoting a positive work culture. The position involves collaboration with Restaurant Managers to refine leadership skills and operational capabilities. Additionally, Shift Leaders are entrusted with responsibilities related to food safety, cost controls, and inventory management, which contribute to the restaurant’s overall performance.
Working as a Shift Leader is more than managing tasks; it’s about making a meaningful impact by helping team members grow and delivering an exceptional experience for customers. Whataburger offers competitive weekly pay, flexible scheduling with day, night, evening, and overnight shifts, and a comprehensive benefits package including paid time off, 401(k) matching, medical, dental, vision coverage, disability benefits, career development opportunities, and scholarships through the Whataburger Family Foundation. Employees also enjoy perks such as discounted meals, wireless and gym discounts, software deals, awards and recognition programs, and a retirement celebration program.
The role is based primarily at the home restaurant but may also involve supporting nearby locations or participating in business and leadership meetings that aid professional growth. Eligibility for this position requires individuals to be at least 18 years old with a high school diploma or equivalent experience, open availability including weekends and holidays, and the physical ability to meet the demands of the job. Whataburger values equal employment opportunities and adheres to the federal E-Verify program to ensure a diverse and inclusive workplace. For those eager to advance their leadership journey in a vibrant, supportive environment, the Shift Leader role at Whataburger represents a recipe for success and a path to a rewarding career.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Have open availability for day, night, evening, and overnight shifts including weekends and holidays
- Maintain dependable attendance
- Ability to stand up to 10 hours and lift up to 55 lbs
- Possess or obtain ServSafe Food Certification
- Experience coaching or leading teams
- Strong customer service and communication skills
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- Experience coaching or leading teams
- Strong customer service skills
- Effective communication skills
- Ability to multitask in a fast-paced environment
- ServSafe Food Certification or ability to obtain during training
- Age 18 or older
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations to keep the restaurant running smoothly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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