Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1076

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its distinctive, made-to-order burgers and commitment to quality and customer service. Established in 1950, Whataburger has grown into an iconic brand with a loyal customer base, renowned for its welcoming atmosphere and community-oriented approach. The company emphasizes teamwork, leadership, and career growth, making it a compelling place for those looking to build a rewarding career in the foodservice industry.

The Shift Leader role at Whataburger is a pivotal position responsible for driving operational excellence during shifts and ensuring the restaurant runs smoothly. This leadership role focuses on coaching and developing team members, maintaining quality and service standards, and supporting overall business goals such as food cost control and compliance with safety regulations. Shift Leaders partner closely with Restaurant Managers to build leadership capabilities and maintain a positive, dynamic work environment. This role offers a competitive weekly pay, flexible scheduling, and comprehensive benefits including paid time off, 401(k) match, medical coverage, and opportunities for career advancement up to six-figure income levels. Whataburger also supports education through scholarships and tuition assistance programs, providing a clear path for personal and professional growth.

As a Shift Leader, you will be instrumental in upholding Whataburger’s high standards for food safety, cleanliness, and customer satisfaction. You'll lead by example, fostering a team culture that values communication, accountability, and collaboration. The role includes preparing and managing shift operations, motivating family members (employees), and contributing to inventory and labor management. This position requires someone who is adaptable, energetic, and eager to grow their leadership skills in a fast-paced and friendly environment. If you thrive on teamwork, have a passion for customer service, and seek a career with a company that values its employees as part of a family, Whataburger offers you the platform to succeed and move boldly forward in your career.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnight, weekends, holidays, and variable hours
  • Maintain dependable attendance
  • Ability to stand up to 10 hours
  • Ability to lift up to 55 lbs
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain and pass exam during training

Job Qualifications

  • High school diploma/GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Strong communication and multitasking abilities
  • ServSafe Food Certification or ability to obtain during training
  • Ability to stand for up to 10 hours and lift up to 55 lbs

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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