Restaurant Shift Leader (Part-Time)

Gainesville, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

free meals on shift

50% off meals off shift

flexible schedule

Early Access to Pay

Paid training

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) with employer match

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

Job Description

Zaxby's is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Known for its commitment to quality food and exceptional customer service, Zaxby's has built a strong reputation as a community-focused brand that values its guests and team members alike. With a presence across numerous locations in the United States, Zaxby's offers a dynamic workplace where fun, teamwork, and great food come together. The company emphasizes creating an enjoyable dining experience for guests while fostering a positive and motivating work environment for its employees. Zaxby's invites passionate individuals to join their expanding team and become part of a culture that values hard work, respect, and development.

As a Shift Leader at Zaxby's, you will play a crucial role in managing daily restaurant operations during your shifts. This position involves overseeing the people, processes, and products necessary to deliver an outstanding dining experience. Your responsibilities will include setting shift goals, assigning tasks to team members, ensuring compliance with company policies and safety regulations, and addressing guest concerns promptly and courteously. Shift Leaders are key to maintaining high standards of food quality, cleanliness, and service. You will also be responsible for coaching and mentoring team members to help them succeed, managing inventory and food preparation, and collaborating with management to achieve operational goals.

Working at Zaxby's as a Shift Leader offers numerous benefits and opportunities for career advancement. The company provides free meals on shift and 50% off meals off shift, along with a flexible schedule to accommodate various lifestyles. Early access to pay, paid training programs, and a supportive work culture further enhance the working experience. Additional full-time benefits include medical, dental, and vision insurance, short- and long-term disability coverage, and employer-paid life insurance. Zaxby's also offers a 401(k) plan with employer match, employee referral programs, and recognition initiatives to reward outstanding performance. The environment is fast-paced and requires effective leadership skills, but it also rewards employees with opportunities to grow within the company and be part of a motivated, fun team dedicated to delivering excellence in food service and customer satisfaction.

Job Requirements

Complete all training requirements including Zaxbys Shift Leader Development Plan, Food Safety Certification, any additional training required by Zax LLC
Must be 18 years of age or older
Must have reliable transportation
Available to work 9 to 28 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including but not limited to knives, fryers, and potentially hazardous equipment

Job Qualifications

Must be 18 years of age or older
Must have reliable transportation
Available to work 9 to 28 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred

Job Duties

Complete all training requirements including Zaxbys Shift Leader Development Plan, Food Safety Certification, any additional training required by Zax LLC
Create a culture of high-performance and train and coach team members to meet all company standards
Mentor, coach and develop team members and communicate performance concerns to your General Manager
Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
Delegate tasks to team members and supervise performance during a shift
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Ensure service, product quality, and cleanliness standards are consistently upheld
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts
Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests satisfaction
Plan shift duties and ensure opening and closing duties are complete
Collaborate with management team to develop goals and report back to management on goal progress
Ensure processes, policies, and procedures are properly followed throughout daily operations
Follow company cash management policies
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
Perform all other duties necessary to ensure restaurant operations function properly