Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Paid training
Opportunities to Advance
Recognition Program
Employee Referral Program
401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
Job Description
Zaxbys is a well-established restaurant chain known for its dedication to providing guests with not just delicious meals but an engaging and enjoyable dining experience. Established to be more than just a place to eat, Zaxbys prides itself on creating a fun environment where friends and families can gather and create memorable moments. The company culture emphasizes respect, teamwork, and high standards of food quality and service, making it a popular choice among customers and a sought-after workplace for employees. With a strong presence in multiple locations, Zaxbys continues to grow and expand its team, promising excellent career opportunities and development for those who join.
The role of Shift Leader at Zaxbys is integral to the smooth operation of the restaurant. Shift Leaders are responsible for overseeing the people, processes, and products required during their shifts to ensure successful service and operational excellence. This position is a leadership role that directly impacts the guest experience, team member performance, and the achievement of company goals. Shift Leaders set the tone for their teams, defining shift goals, delegating tasks, and ensuring all company standards are met throughout their shifts. Those in this role work closely with their team members to train, mentor, and coach them to meet high performance and customer service benchmarks.
At Zaxbys, Shift Leaders play a crucial role in maintaining operational standards compliance, food safety, product quality, and cleanliness. The position entails managing food production procedures, completing inventory and delivery reconciliations, and overseeing cash management policies. It requires a balance between administrative duties and hands-on involvement with the team and guests. Shift Leaders also respond to guest concerns in a friendly and respectful manner, prioritizing guest satisfaction and team morale. Zaxbys offers a supportive working environment with benefits including paid training, flexible scheduling, free and discounted meals, and opportunities for advancement. This role is ideal for individuals who demonstrate leadership qualities, enjoy working in a fast-paced restaurant environment, and are committed to delivering exceptional guest experiences while fostering a positive team culture.
The role of Shift Leader at Zaxbys is integral to the smooth operation of the restaurant. Shift Leaders are responsible for overseeing the people, processes, and products required during their shifts to ensure successful service and operational excellence. This position is a leadership role that directly impacts the guest experience, team member performance, and the achievement of company goals. Shift Leaders set the tone for their teams, defining shift goals, delegating tasks, and ensuring all company standards are met throughout their shifts. Those in this role work closely with their team members to train, mentor, and coach them to meet high performance and customer service benchmarks.
At Zaxbys, Shift Leaders play a crucial role in maintaining operational standards compliance, food safety, product quality, and cleanliness. The position entails managing food production procedures, completing inventory and delivery reconciliations, and overseeing cash management policies. It requires a balance between administrative duties and hands-on involvement with the team and guests. Shift Leaders also respond to guest concerns in a friendly and respectful manner, prioritizing guest satisfaction and team morale. Zaxbys offers a supportive working environment with benefits including paid training, flexible scheduling, free and discounted meals, and opportunities for advancement. This role is ideal for individuals who demonstrate leadership qualities, enjoy working in a fast-paced restaurant environment, and are committed to delivering exceptional guest experiences while fostering a positive team culture.
Job Requirements
- Must be 18 years of age or older
- must have reliable transportation
- available to work 9 to 28 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- leadership experience preferred
Job Qualifications
- Must be 18 years of age or older
- must have reliable transportation
- available to work 9 to 28 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys shift leader development plan and food safety certification
- create a culture of high performance and train and coach team members to meet all company standards
- mentor, coach and develop team members and communicate performance concerns to your general manager
- prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- delegate tasks to team members and supervise performance during a shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
