Restaurant Server (PM Shift)

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Discounted parking

Subsidized transit passes

Paid Time Off

401(k) Plan

Job Description

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement. Ready for Your Next Adventure? Apply today and discover a rewarding career at the Marriott Downtown at City Creek. We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.

The role involves providing guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. This position requires attentiveness, professionalism, and the ability to work efficiently in a fast-paced hospitality environment. Responsibilities include greeting guests, accurately taking and processing orders, delivering food and beverages, ensuring compliance with beverage service regulations, and maintaining cleanliness and setup of service stations. The role demands excellent communication skills, teamwork, and the ability to manage physical demands such as carrying trays weighing up to 30 lbs through crowded areas. Employees will use Point of Sale (POS) systems to record transactions, promote specials, and provide an inviting atmosphere for guests. This job is an excellent opportunity for individuals who are eager to contribute to a renowned hotel brand, grow professionally, and enjoy comprehensive employee benefits. Diversity and inclusivity are core values here, welcoming candidates from all backgrounds, including those with military experience.

Job Requirements

High school diploma or equivalent
Previous experience in food and beverage service preferred
Ability to stand and walk for extended periods
Ability to lift and carry trays weighing up to 30 lbs
Ability to work flexible hours including nights, weekends and holidays
Must be of legal age to serve alcoholic beverages
Ability to communicate effectively in English
Must be willing to comply with all health and safety regulations
Ability to operate Point of Sale systems

Job Qualifications

Maintain a professional appearance and manner at all times
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
Knowledge of the appropriate table settings, service ware and menu items
Ability to remember, recite and promote the variety of menu items
Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
Ability to operate beverage and toast equipment with or without reasonable accommodation
Ability to establish and maintain effective working relationships with associates, customers, and patrons
Ability to operate a keyboard and learn Point of Sale procedures
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Duties

Check station before, during and after shift for proper set-up and cleanliness
Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Record the details of the order from the guests, repeating the order to the guest to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert items or specialty coffees
Operate the Point of Sale procedures to pre-check order and close out the check
Present the check to guest promptly
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned