Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term and long-term disability options
401k plan
Tuition Assistance
discounted room rates at Concord managed hotels
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a renowned hospitality management company known for its commitment to quality service and exceptional guest experiences. Operating a portfolio of hotels and food service outlets across North America, Concord Hospitality thrives on its core values of Quality, Integrity, Community, Profitability, and Fun. The company fosters a warm and inclusive culture where every associate is valued and respected. Concord Hospitality places a strong emphasis on training and development for all employees, ranging from entry-level positions to executive leadership, ensuring opportunities for personal and professional growth. The organization is dedicated to providing a supportive work environment that encourages diversity,... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in food service or hospitality preferred
- ability to remain calm under pressure
- excellent communication skills
- strong customer service orientation
- availability to work flexible hours including weekends and holidays
- ability to stand for extended periods during shifts
Job Qualifications
- high school diploma or equivalent
- previous experience in food service or hospitality preferred
- excellent interpersonal and communication skills
- ability to remain calm under pressure
- strong problem-solving skills
- friendly and approachable demeanor
- ability to work flexible hours including weekends and holidays
Job Duties
- maintains a calm demeanor during periods of high volume or unusual events
- make decisions and solve problems in the interest of 100% guest satisfaction
- carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- maintains a clean and organized workspace
- maintains regular and punctual attendance
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Location
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