Job Overview
Compensation
Hourly
Range $9.75 - $15.50
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Job Description
Huddle House is a well-established and beloved chain restaurant known for creating a unique dining experience that fosters strong bonds between team members and customers. Distinct from many other chain restaurants, Huddle House focuses on bringing friends and families together over delicious food served from the heart, making every guest feel welcome and comfortable in "Your House. Your Kitchen." This philosophy is reflected in the company's commitment to customer service, quality food preparation, and a warm, inviting atmosphere where guests are truly treated like the boss. Across America, Huddle House serves freshly prepared meals tailored to each guest's preferences, whether it's a quick breakfast bite before work or a leisurely meal enjoyed with family and friends.
This particular franchise of Huddle House is independently owned and operated by a franchisee, ensuring personalized service and management decisions are made at the local level to best serve the community. Candidates applying for a position here will interact directly with the franchise management team for hiring and employment inquiries, providing a more localized and responsive employment experience.
The role of Restaurant Server at Huddle House is vital to delivering the exceptional dining experience the brand is known for. As a Restaurant Server, you will be responsible for overseeing daily customer service operations with a focus on first-class food and service quality. Your tasks will include accurately taking customer orders and communicating them effectively to the kitchen staff, ensuring prompt and accurate food delivery, and maintaining the cleanliness of your designated serving area. This role requires a positive, friendly attitude, a strong commitment to customer satisfaction, and the ability to be an integral team player who supports both fellow team members and the franchise management.
In addition to taking and delivering orders, you will also handle monetary transactions, ensure all orders are properly recorded and closed, and assist with stocking and cleaning duties to prepare the restaurant for the next shift. A successful server at Huddle House is knowledgeable about the menu items, daily specials, and add-ons, using suggestive selling techniques to enhance sales and customer satisfaction. The position demands individuals who uphold the company’s core values of commitment to excellence, teamwork, hard work, making a difference, and having fun while working.
This role is ideal for individuals who have some prior restaurant experience or who possess excellent customer service skills and effective communication abilities. A "can do" attitude and dependability during shifts are essential traits for success. Working at Huddle House means being part of a unique community-centered environment that values each team member's contributions and dedication to creating memorable dining experiences for every guest.
This particular franchise of Huddle House is independently owned and operated by a franchisee, ensuring personalized service and management decisions are made at the local level to best serve the community. Candidates applying for a position here will interact directly with the franchise management team for hiring and employment inquiries, providing a more localized and responsive employment experience.
The role of Restaurant Server at Huddle House is vital to delivering the exceptional dining experience the brand is known for. As a Restaurant Server, you will be responsible for overseeing daily customer service operations with a focus on first-class food and service quality. Your tasks will include accurately taking customer orders and communicating them effectively to the kitchen staff, ensuring prompt and accurate food delivery, and maintaining the cleanliness of your designated serving area. This role requires a positive, friendly attitude, a strong commitment to customer satisfaction, and the ability to be an integral team player who supports both fellow team members and the franchise management.
In addition to taking and delivering orders, you will also handle monetary transactions, ensure all orders are properly recorded and closed, and assist with stocking and cleaning duties to prepare the restaurant for the next shift. A successful server at Huddle House is knowledgeable about the menu items, daily specials, and add-ons, using suggestive selling techniques to enhance sales and customer satisfaction. The position demands individuals who uphold the company’s core values of commitment to excellence, teamwork, hard work, making a difference, and having fun while working.
This role is ideal for individuals who have some prior restaurant experience or who possess excellent customer service skills and effective communication abilities. A "can do" attitude and dependability during shifts are essential traits for success. Working at Huddle House means being part of a unique community-centered environment that values each team member's contributions and dedication to creating memorable dining experiences for every guest.
Job Requirements
- High school diploma or equivalent
- Some previous experience in customer service or food service preferred
- Ability to stand and walk for extended periods
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Must be able to handle money accurately
- Ability to work well in a team environment
Job Qualifications
- Excellent customer service skills
- Ability to communicate effectively with all restaurant staff
- Some previous restaurant experience preferred
- Can do attitude and willingness to be at your during your shift
Job Duties
- Report to work on time in a clean and complete proper uniform
- Greet all customers with a smile and a verbal greeting
- Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
- Using proper, approved abbreviations and submit tickets to the cook's station
- Deliver food in a timely manner to the customer when food is ready
- Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
- Complete the position checklist while stocking and preparing the unit for the next shift
- Perform all prepping and cleaning duties including bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
- Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
- Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
- Know and follow the Huddle House steps of service with each and every guest to maximize shift sales
Job Location
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