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Restaurant Server

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $13.75
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Work Schedule

Standard Hours
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Benefits

Comprehensive benefits package
Paid medical premiums
FREE MEALS during shifts
opportunities for career growth
inclusive workplace environment

Job Description

SSP America is a prominent restaurant group operating numerous vibrant dining establishments within LaGuardia Airport. Their portfolio features a diverse array of popular eateries such as Five Boroughs, Hunt & Fish Grill, Mulberry Street, Dunkin' Donuts, Irving Farm, and others, offering travelers exceptional food and beverage experiences in a bustling airport environment. SSP America is recognized for its commitment to quality service, dynamic hospitality, and fostering an inclusive workplace culture. With a dedication to employee development, the company prides itself on supporting career growth and providing a positive work atmosphere for all staff members.

The role of Server at SSP America is a full-time position that provides an hourly wage of $13.75 plus tips, creating an opportunity for competitive earnings. This position is integral to ensuring guests have a memorable dining experience by delivering attentive, friendly, and efficient service. Servers engage directly with customers by responding to inquiries, offering thoughtful recommendations on menu items, and maintaining smooth communication with the kitchen staff through accurate POS system order entries. This position also involves assisting in light food preparation such as serving soup, tossing salads, and brewing coffee to complement the guest experience. Additionally, servers are responsible for maintaining cleanliness and organization by clearing tables, resetting dining areas, and managing payment transactions including check reconciliation. SSP America supports its employees with a comprehensive benefits package that includes approximately 80 percent paid medical premiums, along with perks such as a free meal during every shift. SSP America values diversity and inclusivity, ensuring equal employment opportunities without discrimination. Candidates can expect a supportive hiring process which includes a Traitify assessment designed to assess personality factors relevant to the role. This assessment is part of the holistic approach SSP America takes toward evaluating candidates. Overall, this Server role is ideal for individuals passionate about hospitality, eager to develop their skills, and enthusiastic about contributing to a dynamic team within a prestigious airport dining environment.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Effective communication skills
  • Ability to handle cash and payment processing
  • Willingness to work flexible hours including weekends and holidays
  • Experience in customer service or food service roles preferred
  • Ability to follow health and safety guidelines

Job Qualifications

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Previous server or customer service experience preferred
  • Basic knowledge of food safety and hygiene
  • Familiarity with POS systems
  • Ability to multitask and manage time effectively
  • High school diploma or equivalent

Job Duties

  • Engaging with guests by answering questions and providing thoughtful suggestions on food and beverage selections
  • Efficiently entering orders into our POS system to ensure accurate service
  • Assisting in food preparation tasks such as serving soup, tossing salads, and brewing coffee
  • Observing customers to anticipate their needs and respond promptly to additional requests
  • Clearing and cleaning tables after guest use to maintain a welcoming environment
  • Managing and reconciling all checks by processing payments and balancing transactions
  • Resetting tables and counters between courses for a seamless dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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